What are the responsibilities and job description for the Police and Community Together (PACT) Coordinator position at City of Gresham?
The City of Gresham is excited to be hiring a NEW position of Police and Community Together (PACT) Coordinator in the Police Department. This position is responsible for serving as a liaison to the public and various organizational units, fostering partnerships with both internal and external stakeholders to enhance relationships and services provided by the department. The position will plan, develop, and implement crime prevention and community engagement programs to educate and connect with the general public, businesses, and community groups. As a representative of the Police Department, this position will also collaborate with the City Community Engagement staff to support existing programs while developing new programs to further engage the community around crime prevention.
As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.
What you will get to do:
Program Management: The Police and Community Together (PACT) Coordinator will plan, develop, and implement crime prevention and community engagement programs to educate and connect with the public, businesses, and community groups in Gresham. Create professional content for program development and presentations. Conduct assessments, data analysis, manage community-based programs and awards, and set and track program objectives.
Relationship Building: Serve as the primary point of contact between the Gresham Police Department and community members, organizations, and other stakeholders. Build and maintain strong relationships with communities, stakeholders, and department members. Support community-driven programs and respond to inquiries about partnerships between the department and community/business involvement. Foster community trust and promote transparency and accountability in policing practices. Represent the Gresham Police Department at community meetings, public forums, and other civic engagements.
Communications: Attend and facilitate organizational and community meetings. Actively engage with diverse communities, represent the department, and present educational content. Organize and lead in-person events, training, and activities. Collaborate with police department communications teams to ensure department messaging is accurate, consistent, and effective. Contribute to the publication of the PACT newsletter, assist with on-line and social media messaging regarding crime prevention, and ensure branding and marketing for the PACT initiative is effective.
Administration: Conduct administrative tasks for programs associated to language access, ADA compliance, training and development, event planning, purchasing and acquisitions, creating surveys, calendar management, and frequent newsletters. Track, measure, and report on community outreach plans and activities. Maintain databases regarding community organizations, publications, and media outlets. Create and maintain a community engagement calendar to track outreach events and staff community engagement hours.
For more information: Class Specifications | Administrative Analyst - General Unit | Class Spec Details
Qualities we are looking for:
- Collaborative: Someone who is genuinely friendly and able to form relationships to accomplish tasks independently and in teams, and with stakeholders and vendors.
- Practical: Someone who is a self-starter, self-motivated and can work independently to meet deadlines. Understands and proficiently applies modern office practices, procedures, and equipment (including computer systems and software applications).
- Detail-Oriented: A precise individual when it comes to spelling, grammar, punctuation, policies and procedures.
- Nimble: Someone who adapts to an ever-changing and fast-paced environment. Ability to find a solution quickly with a can-do attitude and willingness to learn new skills associated with the job.
- Organized: Someone who prioritizes their work and manages multiple tasks concurrently.
- Customer Service: Someone who can provide excellent customer service to internal and external customers.
- Inventive: Someone who sees opportunities for improvement and advances appropriately.
- DEIB: Someone who is service minded, inclusive and appreciates the differences amongst us.
Knowledge, Skills and Abilities (to be successful in this position):
- Excellent organizational skills and attention to detail.
- Ability to communicate effectively with all levels of city and sworn management, staff, outside agencies, and community members. This includes written and verbal communication, presentation of information, proposals, and recommendations in a clear and persuasive manner.
- Excellent analytical skills and the ability to use data and industry trends to guide decision making.
- Ability to create professional content for program development and presentations.
- Ability to collaborate with various stakeholders to achieve common goals and understanding.
- Exercise discretion in confidential and sensitive matters.
- Ability to facilitate and lead organizational and community meetings.
- Knowledge of modern office practices and methods and software applications; ability to operate office equipment and technology tools
- Establish and maintain effective working relationships with all contacts.
Minimum Qualifications:
- An associate's degree
- One (1) to four (4) years of progressively related experience implementing community engagement program(s), working with community-based organizations, and/or related work
Any combination of three (3) to six (6) years of related education and experience that provides the applicant with the knowledge, skills and abilities to perform the job will be considered.
Additional Requirements:
- Ability to obtain Law Enforcement Data System (LEDS) certification within three months of hire
- Valid driver's license and good driving record may be required to attend periodic events
Preferred Qualifications:
- Two or more years of experience planning and organizing community engagement events
- Experience building relationships with community partners
- Experience in community engagement with diverse population including marginalized or at-risk groups
- Familiarity with Crime Prevention Through Environmental Design (CPTED). CPTED certification is desired
- Exceptional customer service skills
- Ability to think critically, and solve problems creatively while remaining calm in challenging situations
- Demonstrate cultural sensitivity and empathy
- Strong commitment to public safety
Any offer of employment is contingent upon successful completion of a background check, including references, criminal background, and other public safety related clearance checks.
To apply for this position, click 'Apply' at the top of this job posting.
Required application materials:
- Complete online application (Do not type 'see resume' in any fields or leave work experience fields blank in the application.)
- Answers to supplemental questions
The City of Gresham offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education verified in your application. We encourage you to clearly describe how you meet the minimum and preferred qualifications and essential attributes in your application. Learn more about Oregon Equal Pay.
If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2800, upon submitting the required application documents.
A review of your application including your response to supplemental questions submitted will determine qualification for the position and which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.
Veteran's Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.
Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.
Please direct questions about this position to 503-618-2800 or HRRecruiting@GreshamOregon.gov.
If you need assistance with the online application, please contact NEOGOV directly at 1-855-524-5627.
Salary : $69,132 - $87,438
