Network & Telecommunication Services Manager

Salary :

78,069.00 - $85,876.00 Annually

Location : Hampton, VA

Job Type : Full-Time Permanent

Job Number : 08466

Department :

INFORMATION TECHNOLOGY- TELECOMMUNICATIONS

Opening Date : 01 / 10 / 2025

Closing Date :

1 / 23 / 2025 11 : 59 PM Eastern

Function

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.

Are you passionate about technology and leadership? The City of Hampton is seeking a dynamic

Network and Telecommunications Manager

to oversee and enhance our cutting-edge computer network infrastructure, data center, enterprise telephone system, cellular telephone accounts, internet connectivity, and E911 telephone system. This pivotal role ensures the seamless operation of critical IT services while shaping the future of telecommunications for the City. As a leader in this role, you will supervise the Network, Systems, and Telecommunications teams, collaborating with executive administrators to implement innovative programs that align with organizational policies.

Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, a rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, flexible and remote work opportunities, and other perks and benefits.Minimum Requirements

Requires a Bachelor's degree in Information Technology, Computer Science, Telecommunications or closely related field.Requires four (4) years managing telecommunications in a supervisory position or closely related experience.A combination of education and experience may be considered for this position.Must successfully pass a background check related to this position prior to any offer of employment or promotion.Must possess a driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.Additional Requirements

Requires effective communication with internal and external customers.May require working beyond a standard 40-hour work week to include evenings and weekends.The incumbent may be considered "essential personnel" during City emergency situationsExamples of Work

What

will be doing :

Manages the City's campus wide telephone system, orders services, negotiates maintenance contracts, authorizes payments of invoices and plans for upgrades.Manages the City's computer network, data center, servers, and storage, plan for upgrades, and purchase new equipment.Manages and oversees the City's public safety radio system, manages maintenance contracts, sets billing for internal service departments, manages FCC frequencies and plans for upgrades to system.Approves the payment of invoices and purchase orders for services and equipment for network, telecommunications and radio system.Develops request for proposals for bids for maintenance contracts as well as purchasing for services and equipment for division.Attends meetings on various projects, coordinates with other departments, acts as secretary and staff for Public Safety Technology Board.Writes and approves MOU's for Radio system for outside agencies, sets policies for radio system.

Benefits Overview

The following plans are available the first of the month following one full calendar month of employment :

• Health insurance-Dental insurance-Vision insurance-Reimbursement accountsHealth insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see theThe vision plan is offered through EyeMed Vision Care. For more information, see theThree dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the

Employees begin accruing annual and sick leave immediately.Other forms of leave include :

Maternity LeaveParental Bonding LeaveCare for Sick Parent LeaveBirthday LeavePersonal day (available every quarter)

The ten paid holidays each year include :

New Year's DayMartin Luther King, Jr. DayPresident's DayMemorial DayJuneteenth DayIndependence DayLabor DayVeterans' DayThanksgiving DayChristmas DayEmployee's birthday

A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the

Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.

Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see theTraining and Career Development : The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government / business knowledge and skill development.Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or

Direct deposit into most banks is a convenient finance feature.

Savings bonds are available to the City's workforce.Employees are covered for Workers' Compensation where appropriate.

Which of the following options best describes your highest level of education in Information Technology, Computer Science, Telecommunications or closely related field?

High School or GEDAssociate's DegreeBachelor's DegreeMaster's Degree or higher

Which of the following best describes the years of experience managing telecommunications in a supervisory position or closely related experience?

Less than 1 year of experience1 -2 years of experience3 years of experience4 years of experience

This position requires that you possess a valid driver's license and have and maintain a satisfactory driving record based on the City of Hampton's criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below :

I understand that if selected for employment in this position, I must successfully pass a background check prior to any offer of employment or promotion.

YesNo

This position may require working beyond a standard 40 hour work week to include evenings, weekends and holidays. Are you willing to accept work during these times?

YesNo

I understand this position is exempt.

YesNo

Required Question

Salary : $78,069 - $85,876