Demo

Senior Systems Analyst

City of Hampton, VA
Hampton, VA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Salary : $71,490.00 - $78,639.00 Annually

Location : Hampton, VA

Job Type : Full-Time Permanent

Job Number : 08467

Department : INFORMATION TECHNOLOGY

Opening Date : 01 / 10 / 2025

Closing Date : 1 / 30 / 2025 11 : 59 PM Eastern

Function

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring.

Are you a data-driven problem solver with a passion for process improvement? The City of Hampton is seeking an experienced Senior Systems Analyst to lead efforts in automating business processes and enhancing the functionality of integrated payroll and human resource systems. This position offers a challenging and rewarding opportunity to promote the adoption of emerging technology and foster innovation in the City of Hampton. The Senior Systems Analyst position is ideal for a professional with strong analytical and technical skills, committed to ensuring data integrity, optimizing systems, and identifying innovative solutions. As a vital member of the team, you will serve as a technical point-of-contact, collaborating with subject matter experts to improve data workflows, test system updates, and generate insightful reports.

Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, a rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, flexible and remote work opportunities, and other perks and benefits.

Minimum Qualifications

  • Graduation from an accredited college or university with a Bachelor's degree in Business Management, Business Administration, Management Information Systems, or a related field of study.
  • Five (5) years of experience with data quality, data stewardship or data management with at least two (2) years developing data queries for more complex analysis.
  • Advanced knowledge of data management, database report writing and reporting is required.

Preferred Qualifications :

  • Advanced knowledge of integrated payroll and human resource systems best practices.
  • Advanced use of spreadsheet software and integrated payroll and human resource systems experience.
  • Experience in computer programming of Microsoft .NET applications highly desirable.
  • A combination of experience and education may be considered for this position.
  • Preferred Qualifications

  • Advanced knowledge of integrated payroll and human resource systems best practices.
  • Advanced use of spreadsheet software and integrated payroll and human resource systems experience.
  • Experience in computer programming of Microsoft .NET applications highly desirable.
  • A combination of experience and education may be considered for this position.
  • Additional Requirements

  • Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
  • Must successfully pass a background check related to this position prior to any offer of employment or promotion.
  • May require considerable contact with constitutional officers, department heads, other City personnel, and vendors or other outside agencies.
  • May require working beyond the standard 40-hour work week to include evenings, holidays and weekends.
  • The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
  • Click here for a complete job description.

    Examples of Work

    What YOU will be doing :

  • Administers and ensures the overall integrity of assigned systems data and serves as the IT subject matter expert for assigned departmental staff, working closely to ensure systems are up-to-date and meet the City of Hampton's needs.
  • Provides ongoing technical support for a variety of IT applications such as : employee / manager self-service, benefits modules, time and attendance, payroll processing and human resources functions. Performs routine data audits and analysis and addresses issues with users.
  • Provides support for assigned City integrated systems including, but not limited to, researching and resolving problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
  • Collects data, compiles, writes and generates a variety of reports from databases reflecting key metrics and analytics.
  • Serves as liaison between assigned departments and IT as well as external technical support vendor teams to provide systems support and analysis and to leverage technology solutions to meet the needs of users throughout the enterprise.
  • Assists management in identifying and analyzing options and recommends process enhancements.
  • Assists assigned department staff with technical issues related to the use of integrated payroll and human resource systems.
  • Assists staff in the creation of queries to select and compile information from integrated systems as needed.
  • Assists with project oversight from design through implementation including identifying, tracking, monitoring and communicating project-related issues, scope changes, variances and contingencies that occur during the course of projects.
  • Monitors project work to maintain progress within expected guidelines and ensure project completion on a timely basis.
  • Executes project timelines and communicates progress updates to senior management.
  • Creates test scenarios and assists project team members in performing tests to ensure all processes work according to predetermined goals.
  • Assists in creating and conducting end-user training on assigned systems and report writing.
  • Supports system upgrades, patches, testing and other technical projects as assigned.
  • Acts as functional report writing administrator.
  • Benefits Overview

    The following plans are available the first of the month following one full calendar month of employment :

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Reimbursement accounts
  • Health insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see the
  • The vision plan is offered through EyeMed Vision Care. For more information, see the

  • Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the
  • Employees begin accruing annual and sick leave immediately.
  • Other forms of leave include :
  • Maternity Leave

  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)
  • The ten paid holidays each year include :

  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Veterans' Day
  • Thanksgiving Day
  • Christmas Day
  • Employee's birthday
  • A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
  • Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
  • Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the

  • Training and Career Development : The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government / business knowledge and skill development.
  • Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or
  • Direct deposit into most banks is a convenient finance feature.
  • Savings bonds are available to the City's workforce.

  • Employees are covered for Workers' Compensation where appropriate.
  • Which of the following options best describes your highest level of education in Business Management, Business Administration, Management Information Systems, or a related field of study.

  • High School or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree or higher
  • Which of the following best describes the years of experience with data quality, data stewardship or data management.

  • Less than 1 year
  • 1-2 years
  • 3-4 years
  • 5-6 years
  • 7 years
  • Do you have two (2) years developing data queries for more complex analysis?

    Which of the options below best describes your knowledge of data management, database report writing and reporting ?

  • No knowledge
  • Basic knowledge
  • Moderate knowledge
  • Extensive knowledge
  • Please briefly describe (if any) your knowledge and experience working with integrated payroll and human resource systems using the space provided below.

    Please briefly describe (if any) your experience with computer programming of Microsoft .NET

    This position requires that you possess a valid driver's license and have and maintain a satisfactory driving record based on the City of Hampton's criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below :

    I understand that if selected for employment in this position, I must successfully pass a background check prior to any offer of employment or promotion.

    I understand that this position may require working beyond a standard 40 hour work week to meet month-end and year-end closing and reporting requirements.

    I understand this position is exempt.

    Required Question

    Salary : $71,490 - $78,639

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