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Systems Specialist- Community Development

City of Hampton, VA
Virginia, VA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/4/2025

Salary : $48,105.00 - $62,537.00 Annually

Location : Community Development, VA

Job Type : Full-Time Permanent

Job Number : 08490

Department : (3) COMMUNITY DEVELOPMENT

Opening Date : 01 / 27 / 2025

Closing Date : 2 / 10 / 2025 11 : 59 PM Eastern

Function

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring."

Are you tech-savvy and looking to jumpstart your career in a role where you can make a real impact? The Community Development Department is seeking an enthusiastic System Specialist to join our team! This entry-level position offers an excellent opportunity to work with automation systems, hardware, software, and databases while supporting essential departmental operations. You'll play a key role in solving customer service issues with technology solutions, creating system reports, and collaborating with our Development Services Center (DSC) as well as our Information Technology Department to provide outstanding service. If you have a passion for technology, attention to detail, and enjoy working in a team environment, we'd love to hear from you!

Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits.

Minimum Requirements

  • Associate degree in Information Systems, Business Administration, Urban Planning, or a related field.
  • Relevant certifications in IT systems, database management, or related areas (e.g., Microsoft Office Specialist, SQL, etc.).
  • A minimum of one year of experience in data analysis, database management, and CRM systems.
  • Strong proficiency with Microsoft Office Suite, especially Excel.
  • Must successfully pass a background check prior to any offer of employment or promotion.
  • Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton's criteria.
  • Strong attention to detail, communication skills

Preferred Qualifications :

  • Experience with community development programs or government operations.
  • Knowledge of GIS (Geographic Information Systems) software.
  • Familiarity with database tools and reporting software.
  • Additional Requirements

  • Ability to communicate effectively both orally and in writing; ability to effectively plan, implement and communicate goals and objectives.
  • Excellent communication and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong attention to detail and organizational skills and a passion for technology.
  • The incumbent may be considered "essential personnel" during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.
  • Benefits Overview

    The following plans are available the first of the month following one full calendar month of employment :

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Reimbursement accounts
  • Health insurance offered through Optima Health (1-800-229-1199). For more information on the provider network and pharmacies, see the
  • The vision plan is offered through EyeMed Vision Care. For more information, see the

  • Three dental plans are offered through Delta Dental (Delta Care, Delta Dental PPO, and Delta Dental PPO Plus) 1-800-237-6060. For more information, see the
  • Employees begin accruing annual and sick leave immediately.
  • Other forms of leave include :
  • Maternity Leave

  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)
  • The ten paid holidays each year include :

  • New Year's Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth Day
  • Independence Day
  • Labor Day
  • Veterans' Day
  • Thanksgiving Day
  • Christmas Day
  • Employee's birthday
  • A tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation. An after-tax retirement plan, Roth IRA, is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the
  • Group life insurance is offered through the VRS and the carrier is the Minnesota Life Insurance Company.
  • Tax deferred retirement plan 457 is offered through the ICMA Retirement Corporation (1-800-669-7400). For more information, see the

  • Training and Career Development : The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government / business knowledge and skill development.
  • Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
  • The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family (757-363-6777, 1-800-899-8174 or
  • Direct deposit into most banks is a convenient finance feature.
  • Savings bonds are available to the City's workforce.

  • Employees are covered for Workers' Compensation where appropriate.
  • Which of the following best describes your highest level of completed education?

  • High school graduate or GED completed
  • Some College
  • Associate's Degree
  • Bachelor's Degree or higher
  • None of the above
  • Which of the following best describes the years of experience in data analysis, database management, and CRM systems?

  • None
  • less than 1 year
  • 1-2 years
  • 3 years
  • Please list below any relevant certifications you possess.

    Which of the options below best describes your knowledge of and proficiency working with Microsoft Office Suite, particularly Excel?

  • No knowledge
  • Beginner
  • Intermediate
  • Advanced
  • This position requires that you possess a valid driver's license and have and maintain a satisfactory driving record based on the City of Hampton's criteria. Failure to provide your driver's license number will prevent us from considering your application. Please confirm your driver's license number by entering it below :

    I understand that if selected for employment in this position, I must successfully pass a background check prior to any offer of employment or promotion.

    I understand that this position is non - exempt.

    Required Question

    Salary : $48,105 - $62,537

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