Demo

Management Analyst II

City of Hayward, CA
Hayward, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Salary : $128,835.20 - $156,520.00 Annually

Location : Hayward, CA

Job Type : Full-Time

Job Number : H110-2024-11

Department : Citywide

Opening Date : 11 / 08 / 2024

Closing Date : Continuous

Description

DEADLINE TO APPLY : Application r eview scheduled for 11 : 59PM on Sunday, December 1, 2024; Open Until Filled

Do you enjoy working collaboratively to reach goals that can make a difference in your community? Do you pride yourself on your ability to closely analyze data and pay attention to details? Are you organized and interested in being part of a supportive team?

Then APPLY today and continue your work benefiting not only the employees of the organization but the community we serve!

The current vacancy is within the Information Technology Department and the resulting eligible list will be utilized to fill future vacancies citywide.

Information Technology (IT) Department

The ideal Management Analyst candidate for the Information Technology Department will be detail-oriented, resourceful, an excellent communicator and possess a strong passion for public service and technology innovation. Their technical savviness will enable them to quickly learn to use the City's various financial management and record-keeping technologies to conduct research, provide sound recommendations, create professional reports, develop meaningful and creative presentations, solve complex problems, and streamline IT operations.

They will also bring expertise in budget management, complex data analysis and data storytelling, strong and collaborative IT project management, process improvements and technology implementation to drive efficiency and effectiveness across the City. Finally, their past experiences will have prepared them to be a dependable and solution-oriented professional who is eager to help face any departmental opportunities and challenges which may arise.

We are looking for someone with the following :

  • A strong background in budget management, forecasting and data analysis.
  • Experience in process improvements and IT project management.
  • A passion for leveraging technology to enhance public service.
  • Exceptional communication and interpersonal skills.
  • A collaborative mindset and a willingness to engage with a variety of stakeholders.

Essential Duties

What you will do :

Duties may include but are not limited to the following :

Provides responsible professional and technical support to assigned departments and Department Managers by performing a variety of administrative analyses related to program areas, projects, special studies and coordinates a variety of activities of the day-to-day departmental operations.

Assists in the development, administration and implementation of activities related to department activities; monitors budget expenditures, researches and resolves problems, reviews reports, identifies projects, and prepares, reviews and implements task order.

Researches, compiles, analyzes, and evaluates general statistical information regarding administrative, budgetary, and operational activities and other program areas.

Prepares reports, manuals, correspondence, agendas, minutes and other related materials for projects, meetings and program area.

Prepares and administers department contracts and agreements.

Provides responsible customer service functions to include developing appropriate communication methods and techniques for a variety of on-going and special projects; acts as liaison to customers, consultants, and the general public.

Provides information and interpretation and responds to a variety of questions and concerns in a timely, tactful and effective manner.

Assists with and / or develops and revises departmental policies, procedures and programs; conducts special studies and projects related to program area; and coordinates program activities with departments and divisions.

Assist in the development, implementation, and monitoring of the department operating budget; analyzes costs; prepares a variety of fiscal, administrative and management reports.

Serves as administrative coordinator on capital projects as required and may act as a liaison representing the department manager at department, committee, and other related meetings.

Implements and administers programs and projects, including program development, management, analysis of results, and preparation of reports.

Researches, drafts, and processes ordinances for City Council consideration.

Provides training to lower-level and new staff as required.

Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment and multi-line telephones; may operate other department-specific equipment.

Builds and maintains positive working relationships with co-workers, other City employees, and the public.

Investigates and prepares reports on specific requests and complaints pertaining to various governmental activities.

Gathers and analyzes data on existing programs, conducts surveys and prepares proposals including financing, staffing, and organization requirements; may include use of complex computerized databases and statistical reporting.

Represents the City in the community, and at professional meetings as required.

Represents the City in interdepartmental and interagency projects.

Assists in the coordination of activities with City departments and divisions, and with outside agencies.

Performs related duties as assigned.

Link to full job description :

CORE COMPETENCIES

Knowledge of :

  • Principles and practices of public organization and administration.
  • Principles and techniques of budgetary methods and practices.
  • Principles and practices of administrative and statistical analysis.
  • Principles of business letter writing and report preparation.
  • Principles of providing work direction and coordination of others.
  • Applicable federal, state and local laws; City and departmental regulations, codes, policies and procedures.
  • Computer applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
  • Considerable knowledge in the field or fields related to the specific job assignment.
  • Ability to :

  • Communicate clearly and concisely, both orally and in writing.
  • Properly interpret, apply, and explain complex laws, codes, regulations and ordinances.
  • Analyze data and information using established criteria in order to determine consequences and to identify and select alternatives.
  • Make effective public presentations.
  • Prepare clear and concise reports, correspondence, polices, procedures, and other written materials.
  • Serve as administrative coordinator on capital projects as required.
  • Identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • Make accurate arithmetic, financial, and statistical computations.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner;
  • Organize own work, set priorities and meet critical time deadlines.
  • Maintain attention to detail and accuracy while meeting critical deadlines.
  • Operate modern office equipment including computer equipment and specialized software applications programs.
  • Identify and take appropriate action when unusual operating problems occur.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.
  • Establish and maintain effective working relationships with those contacted in the course of the work.
  • Provide input for new computer systems and programs related to assigned tasks.
  • JOB RELATED AND ESSENTIAL QUALIFICATIONS

    Minimum Qualifications

    You have :

    Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be :

    Experience : Two (2) years of professional level administrative experience in public administration in a position comparable to the

  • Management Analyst I with the City of Hayward.
  • Education : Equivalent to a Bachelor's Degree from an accredited college or university with major work in business, public administration or a closely related field.

    License : Possess and maintain a valid California Class C Driver's License.

  • To reference the Management Analyst I minimum qualifications, please visit :
  • Supplemental Information

    BENEFITS AND REWARDS :

    Depending on employee group, some of these benefits may include :

  • Alternative Work Schedule and / or Telecommuting
  • Vacation - 80 hours minimum
  • 15.5 Paid Holidays
  • Generous employer contribution for Health, Dental and Vision coverage
  • CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
  • Life and Disability Insurance and Paid Leave
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • Health and Wellness Reimbursement
  • Professional Development Reimbursement
  • 457 Deferred Compensation Plan (employee paid)
  • SELECTION PROCEDURE

    Apply - submit a completed City of Hayward job application, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.

    Application Review -

    A. Minimum qualifications

    B. Virtual Practical Examination

    C. Completion of the supplemental questionnaire

    The rating of the supplemental questions may determine application status and / or rank on the eligible list. Applications submitted without all required materials will not be considered.

    Job Related Testing (examination) -

    Virtual Practical Examination

    Supplemental Questionnaire Review

    The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.

    Department Interviews - Actual hire depends on success in the departmental selection process. Include specific or approximate dates here.

    Candidates under final consideration for employment with the City should expect to undergo an employment background / reference check that may include, but is not limited to : employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

    Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov / Government Jobs and the City of Hayward.

    The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

    APPLICATIONS

    Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541. Office hours are Monday through Friday, 8 a.m. to 5 p.m.

    Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (855) 524-5627.

    The City of Hayward is an Equal Opportunity Employer

    Benefits Overview

    This summary provides a brief overview of the benefits available to regular full-time City employees. As indicated in the 2025 Benefit Summary, some employee groups have different benefits based upon negotiated agreements. Depending on employee group, some of these benefits may include :

  • Your choice of CalPERS Medical Plan (with generous employer contribution)
  • CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members)
  • Dental Insurance (plans available through Delta Dental or United Concordia)
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Leave
  • Paid Holidays
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • Health and Wellness Reimbursement
  • Professional Development Reimbursement
  • 457 Deferred Compensation Plan (employee paid)
  • Other Employee-Paid benefits include pet insurance and discount plans, pre-paid legal, etc.
  • To view a summary of the benefits the City offers, please click

    Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and / or rank on the eligible list. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Writing 'see resume' or 'N / A' is not a sufficient response.I have read and understand the statement above concerning submission of supplemental questionnaire responses.

    Please indicate the highest level of education you have completed.

  • High School / GED
  • Vocational College
  • Associate of Arts Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate Degree
  • Other
  • Please indicate the amount of experience you possess of increasingly responsible professional experience in administrative, management, budgetary or systems analysis.

  • None to less than 1
  • At least 1 year, but no more than 2 years
  • At least 2 years, but no more than 3 years
  • At least 3 years, but no more than 4 years
  • At least 4 years, but no more than 5 years
  • At least 5 years or more
  • Do you possess the equivalent of a Bachelor's Degree from an accredited college or university with major work in business, public administration or a closely related field? (Note : Four years of related work experience would be equivalent to a Bachelor's degree)

    Do you possess a valid Class C California Driver's License?

  • Yes, I possess a Class C California Driver's License
  • I possess a driver's license outside of California and am able to obtain a Class C California Driver's License by date of hire.
  • No, I do not possess a Driver's License and am not able to obtain one by date of hire.
  • Please indicate which vacancy you are interested in (check all that apply).

  • Information Technology (current vacancy)
  • Citywide - all departments (potential future vacancies)
  • Please describe your experience in municipal budgeting and financial forecasting principles. What tools do you use to perform these functions?

    Tell us about a professional report, project, or other accomplishment you are most proud of and your role in its development / implementation.

    Please describe a time you implemented a new process or procedure to improve a work outcome. What techniques did you feel were most important to ensure success?

    Required Question

    Salary : $128,835 - $156,520

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