What are the responsibilities and job description for the Permit Technician II position at City of Hayward, CA?
Salary : $83,907.20 - $99,486.40 Annually
Location : Hayward, CA
Job Type : Full-Time
Remote Employment : Flexible / Hybrid
Job Number : C200-2025-01
Department : Development Services Department
Opening Date : 01 / 08 / 2025
Closing Date : 1 / 24 / 2025 11 : 59 PM Pacific
Description
IMPORTANT : If you would like to also be considered for the Permit Technician I, please apply directly to this link : Permit Technician I Job Bulletin. DEADLINE TO APPLY : Appy by Friday, January 24, 2025 by 11 : 59PM. THE POSITION :
Under general supervision, performs a variety of technical, paraprofessional, and customer service-related activities in the city's one-stop Permit Center of the Development Services Division. This is the journey level class in the Permit Technician series and is distinguished from the I by having an ICC permit technician certification with prior work experience as a permit technician and the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.
You are :
The ideal candidate will possess excellent customer service skills, have a basic knowledge of the building permit process, the ability to communicate effectively both orally and in writing, work well in a team environment, and adhere to task completion within given timelines.
Essential Duties
What you will do :
Duties may include but are not limited to the following :
- Advises contractors, developers, engineers, architects and the public on permit process requirements and permit status.
- Calculates permit fees.
- Reviews simple drawings for processing and / or code compliance.
- Reviews applications for completeness so that the plans can be reviewed for accuracy and compliance with local, state, and Federal regulations and policies.
- Researches permit application status in response to inquiries from staff and the public.
- Updates permit records and files; enters data into automated system.
- Collects and compiles data relating to Permit Center operations as requested.
- Circulates permit submittals to other departments and consultants for review and comments, and records responses.
- Issues permits, as directed, that are in compliance with standardized requirements.
- Prepares and issues receipts, letters, statistical reports and other forms, and schedule inspections as needed. Responds to public inquiries at counter, by phone and in writing.
- Coordinates archiving of records.
- Performs related duties as assigned.
Link to full job description :
CORE COMPETENCIES
Knowledge of :
Ability to :
JOB RELATED AND ESSENTIAL QUALIFICATIONS
Minimum Qualifications
You have :
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be :
Experience : Two (2) years of experience comparable to that of a Permit Technician I for the City of Hayward.
Education : Equivalent to the completion of the twelfth (12th) grade. College course work in building code requirements is highly desirable.
License : Possession of an International Code Council (ICC) Permit Technician.
Possession and maintenance of a valid Class C California Driver's License.
OTHER REQUIREMENTS
Essential duties require the following mental and / or physical abilities and work environment : work in a standard office environment and use standard office equipment and current software; to grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse / trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop and safely lift and move materials weighing up to 35 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; interact with the public and all different levels of City staff in an effective and professional manner. Essential functions must be performed with or without reasonable accommodations.
Supplemental Information
BENEFITS AND REWARDS :
Depending on employee group, some of these benefits may include :
SELECTION PROCEDURE
Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.
Application Review -
A. Minimum qualifications
B. Completion of the supplemental questionnaire
The rating of the supplemental questions may determine application status and / or rank on the eligible list. Applications submitted without all required materials will not be considered.
Job Related Testing -
Written Examination - Tentatively Scheduled for Early / Mid February
Supplemental Questionnaire Review - Tentatively Scheduled for Mid / Late February
The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.
Department Interviews - Actual hire depends on success in the departmental selection process. Include specific or approximate dates here.
Candidates under final consideration for employment with the City should expect to undergo an employment background / reference check that may include, but is not limited to : employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov / Government Jobs and the City of Hayward.
The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.
APPLICATIONS
Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541. Office hours are Monday through Friday, 8 a.m. to 5 p.m.
Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (855) 524-5627.
The City of Hayward is an Equal Opportunity Employer
A Certified Age Friendly Employer
Learn more about the mission of the Age Friendly Institute
Benefits Overview
This summary provides a brief overview of the benefits available to regular full-time City employees. As indicated in the 2025 Benefit Summary, some employee groups have different benefits based upon negotiated agreements. Depending on employee group, some of these benefits may include :
To view a summary of the benefits the City offers, please click
Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume.The rating of the supplemental questions may determine your application status and / or rank on the eligible list. Responses should be sufficiently detailed to assist in evaluating your qualifications for this position. Writing 'see resume' or 'N / A' is not a sufficient response.I have read and understand the statement above concerning submission of supplemental questionnaire responses.
Do you possess at least a high school diploma, G.E.D, or equivalent?
Do you have at least two (2) years of full time clerical experience involving extensive public?
Do you possess an International Code Council (ICC) Permit Technician certificate?
Do you possess a valid Class C California Driver License?
Describe in detail your experience involving public contact in permit processing. Include a specific example of working with a difficult customer.
Do you have experience with online permitting software? If so, please describe your experience.
Describe in detail your professional experience and training in building or hazardous materials code requirements.
How would you describe your ability to multitask? What has been one of the biggest challenges you have faced while multitasking? How did you solve the problem?
Required Question
Salary : $83,907 - $99,486
