What are the responsibilities and job description for the Water Meter Mechanic position at City of Hayward?
THE POSITION:
The ideal candidate possesses physical capability and adaptability, along with a strong work ethic. They should be comfortable performing a range of tasks, able to work both independently and collaboratively as part of a team. Basic mechanical skills, effective problem-solving abilities, and strong communication skills are essential. Additionally, the candidate must be prepared to work in various weather conditions and handle emergency situations as they arise.
What you will do:
Duties may include but are not limited to the following:
Field and bench tests, removes and installs, replaces and repairs small and large water meters.
Facilitates the start-up and termination of customer accounts by connecting/disconnecting water services onsite.
Coordinates field installations, inspections, tests, shutoffs, and repairs with customers.
May conduct initial and ongoing site inspections for Recycled Water customers.
May also conduct periodic interviews with Recycled Water Site Supervisors to ensure compliance with regulations.
Investigates customer concerns and remedies issues onsite, dispatches repair crews, or advises property owner of their responsibility to resolve issue, as warranted. Examples of customer concerns include complaints of poor pressure, noises in pipes and fixtures, dirty water, water seepage, strange taste, and bad odor.
Manually reads water meters and recognizes water meter leak movement.
Answers customer questions and positively engages with the public.
Determines causes of unusual consumption by contacting property owners, visually checking premises for outside leaks, and inspecting and testing meter registers, among other methods. Takes necessary remedial actions and prepares official reports of findings as needed.
Helps resolve Utility Billing concerns by investigating water distribution issues in-field.
Performs meter repairs onsite as necessary.
May assist the Revenue Division regarding how to handle billing issues.
Installs and electronically programs AMI meter components in-field, including Meter Transmission Units (MTUs) and meter registers.
Troubleshoots and reprograms devices as needed.
Locates, inspects, and tests various water distribution technologies, including water meters and backflow construction meters.
Repairs and installs these devices as needed.
Checks meter boxes for unauthorized connections or broken locks. Removes dirt, water, and debris from boxes as necessary.
Operates stationary testing equipment in the water meter repair shop and documents results.
Collects water samples for analysis and tests them as necessary.
Prepares well written field reports as needed.
Places orders for repair parts.
Drives motor vehicles as needed.
May perform the duties of the Senior Utility Customer Service Leader in the case of their absence.
Performs other related duties as assigned.
Link to full job description: Class Specifications | Water Meter Mechanic | Class Spec Details
CORE COMPETENCIES
Knowledge of:
Best practices related to meter reading, meter mechanics, and customer service.
Mechanics of a water distribution system, as well as domestic and commercial plumbing systems and fixtures.
Occupational hazards and standard safety procedures.
Ability to:
Conduct detailed and accurate field investigations and determinations.
Recognize different types of water meters and understand their operating characteristics.
Operate hand and power tools, including sandblasters and oxygen-acetylene torches.
Effectively troubleshoot and remedy issues.
Exercise good judgement and engages in a professional manner with customers and other members of the public when answering questions, responding to complaints, and providing other customer services.
Read, record, and calculate numbers accurately.
Communicate effectively, both orally and in writing.
JOB RELATED AND ESSENTIAL QUALIFICATIONS You have:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two (2) years of experience in the repair and installation of meters or flow gauges, as well as the use of related tools and testing equipment needed for the performance of this work in both shop and field locations. Or, two (2) years of full-time experience at a water agency, performing various phases of field and distribution operations, which may include: water sample collection and field analysis, water service inspection and repair, meter readings, investigation of customer complaints, investigation of customer accounts, and/or investigation and enforcement of efficiency codes and standards.
Education: High school diploma or equivalent.
License: Possession and maintenance of a valid Class C California driver’s license.
Possession of a valid California State Water Distribution Operator Grade D1 Certificate. Possession of a valid D2 Certificate no later than twelve (12) months of hire.
Possession of a valid American Water Works Association (AWWA) Backflow Prevention Assembly Tester Certificate no later than twelve (12) months of hire.
Possession of a valid AWWA Cross Connection Specialist Certificate is highly desirable.
BENEFITS AND REWARDS:
Depending on employee group, some of these benefits may include:
- Vacation - 80 hours minimum
- 15.5 Paid Holidays
- Generous employer contribution for Health, Dental and Vision coverage
- CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
- Life and Disability Insurance and Paid Leave
- Flexible Spending Accounts
- Tuition Reimbursement
- Health and Wellness Reimbursement
- Professional Development Reimbursement
- 457 Deferred Compensation Plan (employee paid)
Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications.
Application Review -
B. Completion of the supplemental questionnaire
Department Interviews - Actual hire depends on success in the departmental selection process. Include specific or approximate dates here.
Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.
Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.
Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (855) 524-5627.
Salary : $111,259 - $130,229
