What are the responsibilities and job description for the Administrative Technician position at City of Hickory, NC?
Description
Hickory, North Carolina, is a three-time All-America City on the Catawba River approximately one hour east of Asheville and one hour north of Charlotte. More than 40,000 residents call Hickory their home and Hickory is the hub of a 350,000 metropolitan area. Hickory has outstanding school systems, seven recreation facilities, two libraries, several golf courses, theaters, art museums, and eighteen gorgeous parks. Beautiful Lake Hickory is over 4,000 acres and has many public access areas. Please check out Hickory at www.hickorync.gov/employmentor www.hickorywellcrafted.com for a web portal all about Hickory and the surrounding areas and what makes Hickory a "Well Crafted" City.
Qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, genetics, or the presence of a non-job related medical condition or disability. U.S. Law requires all applicants to furnish proof of identity and right to work in the U.S.
Must possess a high school diploma or equivalent and must possess a valid Class "C" driver's license from NC.
This position is responsible for providing administrative and technical support to the division.
Major Duties
Receives calls from internal and external customers; provides assistance; refers calls to appropriate personnel or department.
Assist Residents with issues and concerns.
Assist with the compilation and production of Monthly Reports for Public Utilities Administration
Compilation and production of Monthly reports tracking Water Balance for the System by route, service area, and system.
Assists Infrastructure and Environmental Managers with daily tasks as assigned or requested.
Assist Meter Reader Crew Leader with daily meter reader activities and reports.
Processes and schedules locates through NC811 system.
Assist with daily work orders for Public Utilities.
Oversee tap card functions for the department.
General clerical duties.
Performs other related duties as assigned.
Knowledge and Qualifications
Ability to read, write, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
Knowledge of department policies and procedures.
Knowledge of modern office practices and procedures.
Skill in organizing and prioritizing work.
Skill in operating such office equipment as a computer, copier, and calculator.
Skill in oral and written communication.
Advanced skills in office software such as Microsoft Word and Microsoft Excel.
PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.
Supplemental Information
SUPERVISORY CONTROLS: The Public Utilities Budget Coordinator assigns work in terms of general instructions. Completed work is spot-checked for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include supervisory instructions and city and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
COMPLEXITY: The work consists of related administrative and technical duties. Frequent interruptions contribute to the complexity of the work.
SCOPE AND EFFECT: The purpose of this position is to provide administrative support for the division. Successful performance helps ensure efficient division operations.
PERSONAL CONTACTS: Contacts are typically with co-workers, other city employees, developers, contractors, engineers, vendors, attorneys, and the general public.
PURPOSE OF CONTACTS: Contacts are typically to give and exchange information and provide services.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None
The City of Hickory provides a generous benefit package, in addition to salary:
- 11 paid holidays
- 12 paid sick leave days per year
- Paid vacation
- City-paid individual health insurance (H.S.A.)
- Low-cost dental and vision insurance
- Employee Assistance Program – 5 FREE visits
- 13.6% contribution per employee to the NC Local Government Retirement System
- Up to 5% matching contribution to 401k
- Free Life insurance of 1.5 times salary up to ($125,000)
- Tuition Assistance Program
- On-site Wellness Clinic
- A selection of voluntary benefits such as additional life insurance, dependent life, Short-term disability insurance, accident, and critical illness insurance; All at very competitive rates.
- Benefits package valued at over ($12,500) annually.
*Employees working in seasonal/part-time positions are not eligible for benefits.*
Salary : $125,000
