Police Records Support I

The Police Records Support I maintains the records filing system and/or database used to manage, access, and preserve electronic and paper records of criminal justice activities. This position also assists in providing clear and accurate information to the public and other departments. Staff in this position may also perform other clerical duties assisting officers with information and answering the telephone.

Essential Tasks

• Review and type various reports;
• Conducts quality assurance reviews of all reports created;
• Answers in-coming telephone calls, routes to appropriate persons or personally responds to inquiries or takes messages;

• Greets and responds to various inquiries from members of the general public;
• Reviews daily work output of officers for quality and accuracy of coding and data entry;

• Conducts necessary courier duties to and from the court and city hall;

• Calls complainants to validate NCIC entries for stolen property and missing persons per NCIC regulations;
• Completes basic accounting reports as it relates to statistics;
• Operates standard office equipment including computer and related software, copier and fax machine;

• Interprets and applies policies, regulations and procedures;

Qualifications

• High School Diploma or equivalent.
• Must possess good oral and legible written communication and computer skills.
• Knowledge and proficiency with Microsoft office products
• Valid NC driver's license

• English and Spanish language proficiency

• Experience in the police records clerical work including experience with online data processing systems.

Physical Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.

Visual Abilities – the ability to perceive via eyesight is required for this position:

• Acuity, far – clarity of vision at 20 feet or more.  Both eyes 20/22 - R 20/25 - L 20/25 corrected.  Acuity, near – clarity of vision at 20 inches or less. Both eyes 20/25 corrected.
• Depth perception – Three-dimensional vision. Ability to judge distance and space relationships so as to see objects where and as they actually are. Depth Perception - 4
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation – Adjustment of lens of eye to bring an object into sharp focus. This item is especially important when doing near-point work at varying distances from eye.
• Color Vision - Ability to identify and distinguish colors.  

All five aspects are judged to be important in carrying out the essential functions of this job.

Physical Strength – degree of physical demands typically associated with this position include:

• Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Type of Physical Demands usually associated with this classification:
  1. Reaching, Handling, and Fingering: (Reaching - Extending the hand(s) and arm(s) in any direction, but normally to the front or side). (Handling - Seizing, holding, grasping, turning, or otherwise working with hand or hands (fingering not involved). (Fingering - Picking, pinching, or otherwise working with fingers primarily (rather than the whole hand or arm as in handling).
• Employee must reach to answer telephone, work with computer terminal, etc. Handles various forms, documents, pencils, pens, etc. requiring use of hands and fingers.
• Talking and/or Hearing: (Talking - Expressing or exchanging ideas by means of spoken word). (Hearing - Perceiving nature of sounds by ear).
  • This is a clerical support position which requires contact with other City personnel and the public, so it is necessary for the employee to be able to communicate with people in person and by telephone

Mental Activity/Requirements

Reasoning

Mathematics Ability

Using Arithmetic: Ability to use arithmetic when working with records, reports, work sheets, etc.

Language Ability

The ability to speak, read and write the English Language are required for this position.

• Read:  Ability to read manuals, instructions, directions, report information, calendars, recording forms, file documentation, vouchers, correspondence, and various other documents relating to the job.
• Write:  Ability to write memos and figures, take messages and make various reports.

• No environmental hazards indicated for this position.  
• Machinery/Tools/Work Aids/Other Equipment which may be representative, but not all inclusive, of those commonly associated with this type of work.
• Network computers, laser printer, FAX machine, copier, NCIC and DCI systems, calculator or adding machine, scissors, pen, pencils, Personnel Resolution, ordinances, paper clips, police base station radio, IBASE, time sheets, personnel records, telephone, telephone directory and other work aids related to the job.

Our Commitments

The City of High Point is committed to be an Equal Opportunity Employer which celebrates diversity and seeks to attract and retain the best qualified partners in service to the Citizens of the City of High Point. The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.

The City of High Point is committed to classifying and compensating its employees fairly and equitably for the work they do, weighed with both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.

The City of High Point is committed to providing a safe, comfortable working environment to all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any of those positions without passing a pre-placement physical exam. Successful results from these conditions will result in an offer of employment.

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Salary : $37,542 - $48,100