Internship - Community Engagement Intern

Process & Timeline
Applications will be accepted until 11:59 PM, March 31, 2025
April - May: Application Review & Selection Process.
Internship start date is Monday, June 16, 2025.
Internship end date is Friday, August 22, 2025.
Compensation — Varies based on education level
Enrolled as a freshman or sophomore in a college or university: $19.00/hour
Enrolled as a junior or senior in a college or university: $20.55/hour

Come join our team as a Community engagement intern! In this role you will assist the Community Engagement Manager with the development and/or execution of Citywide tracking and documentation of equitable community engagement documentation, community engagement tools, and facilitation support for community engagement events and meetings. You'll be able to see and support work actively being done in community engagement, and diversity equity and inclusion. This is a great opportunity to learn how to create and sustain relationships with community partners.

The Ideal Candidate:

• Has strong listening and communication skills
• Be able to communicate positively and professionally
• Be able to carry out tasks independently
• Be flexible in taking on a range of assignments and learning new skills
• Have an interest in community engagement, diversity, equity, and inclusion

The principal function of this class is to provide a learning opportunity to students interested in working in a public service field. This position can include analytical and administrative services in support of department and city-wide programs and projects related to a student's area of study. Incumbents, as assigned by position and supervisor may be responsible for performing project research and recommendations; preparing information and/or supporting documents for meetings or projects; maintaining databases; providing technical assistance; participating in community outreach; and facilitating internal and/or external customer service. This position will perform work under the supervision and direction of an assigned supervisor.This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.

• Receives and responds to assigned internal and external customer inquiries and information requests.  Researches, analyzes, troubleshoots, and provides information and support related to functional area of assignment under close supervision of an assigned supervisor.
• Researches and analyzes data, information records and/or trends; prepares and completes reports, surveys; provides recommendations for improved processes and procedures.
• Assists in implementing and administering special department projects, such as preparation of reports, performing project research and management, and project or program development.
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attends meetings, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas
• Performs other duties of a similar nature and level as assigned.

Must be enrolled in an educational institution (secondary or post-secondary) or have graduated within the last 3 months. Level of education and experience needed will vary based on assignment requirements.

Preference may be given to students who are currently enrolled in the Portland Community College, Future Connect program.
 
Bilingual incentive pay available
 Preference may be given to candidates who are bilingual in Spanish/English. Employees who can demonstrate the ability to speak Spanish, or any language spoken by over ten percent (10%) of City residents as documented by the most recent U.S. Census, at a proficiency level determined by a fluency test administered by the City, will receive a monthly premium of three percent (3%) of their regular base pay. 

Licensing and Certifications
Depending on assignment, some positions may require:

• Possession of a valid State Driver's License and safe driving record.

KNOWLEDGE OF:

• Basic municipal governance, operations, and policy;
• Positive and effective customer service principles;
• Exceptional communication, writing and editing skills;
• Modern office equipment.

SKILL IN:

• Researching and analyzing data;
• Identifying and solving problems;
• Providing positive and effective customer service;
• Prioritizing time and meeting deadlines;
• Coordinating processes, programs and/or events based on area of assignment;
• Planning and coordinating meeting or event resource logistics based on area of assignment;
• Working with and maintaining confidentiality of sensitive information or employee data;
• Collaborating with internal and external partners;
• Promoting a culture of teamwork and communication by working in collaboration and treating coworkers with respect and dignity and maintaining an open mind to diverse voices and ideas.

CITY OF HILLSBORO'S CORE VALUES:
Employees at the City of Hillsboro are expected to exemplify the behaviors set forth in our Core Values as follows:

• Excellence in Public Service
• Respect for Diverse Voices and Ideas
• Responsiveness in Customer Service
• Tradition of Reliability
• Stewardship of the Public Trust
• Leadership with Ethics and Integrity
• Culture of Teamwork and Communication
• Emphasis on Innovation

Employees are also expected to promote a positive work environment and to be effective and collaborative team members, while providing responsive municipal services to the citizens of the City of Hillsboro.

Salary : $19 - $21