Principal Clerk/Stenographer

City of Holyoke Personnel

Department89851

JOB POSTING – Jan 28, 2025

DEADLINE- February 11, 2025

Job Title: Principal Clerk/Stenographer

Department: Department of Public Works

Reports to: General Superintendent of the Department of Public Works and the Office Manager

Job Summary:

The Principal Clerk/Stenographerperforms a variety of detailed clerical work and bookkeeping of a highly responsible nature as well as other related work within a small administrative office that requires confidentiality, discretion and autonomy.

Supervisory Responsibilities:

· None.

Duties/Responsibilities:

· Performs administrative duties within the office of the Department of Public Works requiring full knowledge and understanding of departmental functions;

·Participates in the collection of their own individual cash drawer and electronic payments, as well as the scanning of checks and assisting customers with the credit/debit card machine, and the general accounting of those funds with particular attention to the detection and correction of errors; Strong communication skills both verbally and written

·Frequently contacts contractors, public utility companies, governmental agencies, city departments and the public in relation to functions associated with the Department of Public Works;

·Prepares agendas and correspondence for the Board of Public Works meetings

·Processes permit applications and the issuance of such permits; Receives public sewer billing complaints and the approved adjustments.

·Responsible for preparing reports for the General Superintendent, Board of Public Works as well as the City Auditor on sewer use billing, refunds, adjustments, insufficient checks and collections.

Required Skills/Abilities:

· Knowledge of best office practices and procedures:

· Ability to take direction from Supervisors and execute recommendations;

· Excellent phone skills including the ability to handle disgruntled customers in a courteous manner;

· Proficient in Microsoft Office to include Word & Excel, MUNIS, GMAIL, CWSA software and internet access.

·A valid Massachusetts Driver's License

Job Environment:

General office conditions; the workload is subject to seasonal and weather-related fluctuations. Has access to department-related confidential and/or sensitive information. Errors could result in delay or loss of services, personal injury to others, damage to building and equipment, and significant monetary loss and/or legal repercussions.

Education, Certification, Licensure and Experience:

·High school graduate or GED, including or supplemented by a standard course in typing and stenography

· Two years’ experience in responsible office and clerical work including some supervisor experience; any equivalent combination of education and experience.

Fair Labor Standards Act (FLSA) status: Non-Exempt

Employment status & Hours: Regular Full-time employment, 35 hours per week, Monday-Friday, 8:30 a.m. to 4:30 p.m.

Salary/Pay rate: $ 51,264.92 (minimum) up to $ 55,319.66 (maximum) annually (PS -13)

Employee Benefits: Health, Dental, Life Insurance, Optional Vision and Flexible Spending Account (FSA) (short term disability on positions that fall under PSA, DPWL, DWPS and Schd A.)

How to Apply: Please apply on really.com.

Job Type: Full-time

Pay: $51,264.92 - $55,319.66 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Holyoke, MA 01040 (Required)

Ability to Relocate:

• Holyoke, MA 01040: Relocate before starting work (Required)

Work Location: In person

Salary : $51,265 - $55,320