What are the responsibilities and job description for the Admin. Asst. Sr. (Receptionist)-City Clerk P/T position at City of Hoover?
Qualifications
- High School Diploma or G.E.D. with one (1) or more years of administrative or clerical experience
OR
Associate's Degree or higher
- Excellent internal and external customer service skills
Responsibilities
- Answers the main line for the City of Hoover, My Hoover Connect, as well as answer other multiple department telephone calls, receives and greets visitors to the department, and provides information to callers and visitors or refers callers and visitors to other appropriate departments or City personnel.
- Responds to citizens' questions and comments in a courteous and timely manner.
- Performs data entry and word processing according to established guidelines as assigned.
- Reviews public applications to ensure appropriate data is provided.
- Copies, packages, and distributes a variety of written materials as requested by other office personnel.
- Performs necessary procedures for the preparation and processing of departmental materials, including maintaining a variety of departmental files and preparing and typing correspondence, reports, and other related materials as assigned.
- Provides clerical support to other office personnel as requested.
- Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Performs other directly related duties as required.
