Demo

Quality Improvement Specialist

City of Hope
Duarte, CA Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/16/2025

Position Summary

This role acts as a clinical expert for risk and regulatory management. The position supports the Enterprise by providing data, analysis, best practice and background information to the organization and the Medical Departments, for performance improvement activities, quality reports, and facilitates response to insurance grievances for the enterprise.


The Risk and Regulatory Management Specialists (RRMIS) leads regulatory, risk assessments, and accreditation activities. This position is designed to assist the enterprise in defining, measuring, analyzing, and applying data to mitigate risk, make quality improvements and comply with accreditation standards and/or regulations. The RRMIS is an expert resource in process and outcome measurement, analysis, and performance improvement including concepts and techniques, evidenced based practices, relevant legislation, accreditation standards, medical staff bylaw/rules and regulations, and policies/procedures.


The position requires knowledge of lean/six sigma process improvement tools, facilitative leadership, change management, risk management concepts, regulatory and licensing standards.


Key Responsibilities include:

  • Team Leading/Facilitation
  • Event Investigation, Mitigation and Correction
  • Quality/Metric and Peer Data Collection and Reporting
  • Performance Improvement
  • Accreditation and Survey Readiness
  • Regulatory/Compliance
  • Education and Teaching
  • Collaboration and Teamwork
  • Professional Development



Basic education, experience and skills required for consideration


  • Masters Degree in Nursing or BSN with masters in related/complementary field required. Experience may substitute for minimum education requirements.
  • 3 years experience in clinical nursing and/or quality, risk and regulatory activities


Required Certification/Licensure:

  • Current California RN license
  • Specialty certification (CPHQ/HACP) preferred


Additional Information:

  • Job Status: Full-time, exempt Monday - Friday 8-5pm
  • Onsite


City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.


To learn more about our Comprehensive Benefits, please CLICK HERE.



Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Salary : $49 - $79

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