What are the responsibilities and job description for the 911/Emergency Dispatcher (Lateral) position at City of Hopkinsville?
Must be a KY certified 911/Emergency Telecommunicator or approved by the Department of Criminal Justice for transferable out-of-state Telecommunicator certification credentials. Additional information/documents/testing may be required as successful applicants continue thru the recruitment process. An extensive background investigation will be performed. Pay based on related experience.
Excellent benefits include health, dental, vision, & life insurance. 12 paid vacation days, 12 paid sick days, and 11 paid holidays are offered per year. Shift schedule rotates day/evening shifts including weekends and holidays.
- Enter data on calls from both radio and telephone into computer aided dispatch computer.
- Monitor and answer numerous radio frequencies.
- Operate GIS system, map on computer terminal pin-pointing exact addresses and determines the best route for emergency responders.
- Operate TDD machine, a communication access for the hearing impaired.
- Handle emergency medical dispatch or EMD instructions for pre-arrival of the ambulance service.
- Comprehend radio traffic; knows 10 codes and signals.
- Dispatch emergency field units; standardization of dispatch for every call.
- Communicates with surrounding agencies.
- Operate NCIC/LINK terminal and allow for checking of vehicle tags, driver’s license, stolen vehicles, persons wanted.
- Perform a second party check on information entered into NCIC/LINK to check for errors.
- Serve as point of contact between county agencies.
- Perform office duties, operate general office equipment and maintain supplies for department.
- Maintain daily cleaning of department and personal workstations.
- Assist with officer requests pertaining to information on telephone numbers, photocopies, etc.
- Maintain all information in a confidential manner.
- Perform other duties as assigned.
- Must be a certified Telecommunicator and must complete required in-service training annually: Telecommunication DOCJT- 4½ week academy, DOCJT Career Development Levels: BASIC.
- Must possess and maintain valid driver’s license, Department of Criminal Justice Training Center required in-service to maintain certifications, CPR/First Aid.
- Office environment is open spaced and accommodates several employees within the same room, using computer equipment, multi-task techniques, and can be a highly stressful environment.
The City of Hopkinsville is an Equal Opportunity Employer
Salary : $42,418 - $56,673
