What are the responsibilities and job description for the SENIOR IT PROFESSIONAL-INFRASTRUCTURE position at City of Houston - IT?
Job Details
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: SENIOR IT PROFESSIONAL - INFRASTRUCTURE
Posting Number: 35973
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The HITS Department mission is to provide solutions that serve, protect, and enlighten our citizens. Our vision is that HITS will be a catalyst for the transformation of Houston into a digital city for all.
Our Strategic Priorities include:
Engage citizens through connected mobile and digital experiences to increase satisfaction and participation
Inspire and empower employees to do their best work by aligning their skills to the strategy and leveraging the power of mobility and collaboration
Optimize government operations to ensure security, reliability, cost, and operating efficiencies
Transform services to better utilize data to produce actionable analysis, better decision making, and transparency to citizens
RESPONSIBILITIES:
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Oversees day-to-day IT operations, organizes, and monitors Compute Servers and deploy resources
Ensure server stability using personal computers, webservers, technical services
Strong focus on customer service delivery and meeting defined SLAs response times for incidents
Plans, manages, and provides work direction to server operations
Identifies, analyze, and administer AZURE Cloud services, Virtual Environments, VMware Center, Cisco HX environments, Microsoft AD, and Sever workloads
On call schedule
Participates in activities and duties related to emergency management during a local state of disaster
Skills: strong multi-platform system, technical and strong analytical with system design skills
Strong background in technical support
*You must be eligible to validate contract work experience.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis
EXPERIENCE
At least six (6) years of technology experience supporting IT infrastructure. System-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.
System-specific technical certifications may be considered for substitution for 1 year of experience
A Master s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.
LICENSE
A valid Texas Driver License and compliance with the City of Houston s policy on driving (AP 2-2).
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preferences shall be given to those with the following qualities:
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE :28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: . To view your detailed application status, please log-in to your online profile by visiting: or call . If you need special services or accommodations, call . (TTY 7-1-1) . If you need login assistance or technical support call .
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: SENIOR IT PROFESSIONAL - INFRASTRUCTURE
Posting Number: 35973
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The HITS Department mission is to provide solutions that serve, protect, and enlighten our citizens. Our vision is that HITS will be a catalyst for the transformation of Houston into a digital city for all.
Our Strategic Priorities include:
Engage citizens through connected mobile and digital experiences to increase satisfaction and participation
Inspire and empower employees to do their best work by aligning their skills to the strategy and leveraging the power of mobility and collaboration
Optimize government operations to ensure security, reliability, cost, and operating efficiencies
Transform services to better utilize data to produce actionable analysis, better decision making, and transparency to citizens
RESPONSIBILITIES:
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Oversees day-to-day IT operations, organizes, and monitors Compute Servers and deploy resources
Ensure server stability using personal computers, webservers, technical services
Strong focus on customer service delivery and meeting defined SLAs response times for incidents
Plans, manages, and provides work direction to server operations
Identifies, analyze, and administer AZURE Cloud services, Virtual Environments, VMware Center, Cisco HX environments, Microsoft AD, and Sever workloads
On call schedule
Participates in activities and duties related to emergency management during a local state of disaster
Skills: strong multi-platform system, technical and strong analytical with system design skills
Strong background in technical support
*You must be eligible to validate contract work experience.
WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.
MINIMUM REQUIREMENTS
EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis
EXPERIENCE
At least six (6) years of technology experience supporting IT infrastructure. System-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.
System-specific technical certifications may be considered for substitution for 1 year of experience
A Master s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.
LICENSE
A valid Texas Driver License and compliance with the City of Houston s policy on driving (AP 2-2).
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preferences shall be given to those with the following qualities:
- Microsoft 365 working knowledge
- MS Azure implementation
- VMware implementation
- HX Cisco Server/Nodes
- Active Directory
- SCOM
- Infoblox
- Domain Controllers
- Veeam Backups
- Storage (NetApp) and hardware knowledge
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE :28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: . To view your detailed application status, please log-in to your online profile by visiting: or call . If you need special services or accommodations, call . (TTY 7-1-1) . If you need login assistance or technical support call .
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
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