WATER SERVICE TECHNICIAN II - COLLECTIONS

POSITION OVERVIEW

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Leads crews in the inspection, replacement and repair of meters and related equipment to ensure accurate meter readings and quality water service. Turn off water service for delinquency. Inspects status of accounts, conditions of water meters and parts for installations; performs repairs, i.e. gaskets, spuds, curb stops, etc. replacements, removals, light pipe fitting, installations, and rebuilds meters. Investigates and reviews customer complaints. Performs field investigations for water service bill inquiries. Acts as a lead in training Water Service Technicians I in operational methods, policies, procedures, and the use of equipment. Serves as crew leader of Water Service Technicians in the field. Assists in organizing and assigning daily work assignments. Ensures technicians perform vehicle inspections and maintain adequate inventory levels on vehicles. Assists in maintaining productivity reports and trackers.

WORKING CONDITIONS

This position involves considerable physical exertion, such as regular climbing of ladders, lifting heavy objects (up to 40 pounds) on a highly frequent basis and/or assuming awkward position for long periods of time.

This is a Houston Public Works Department position at the Tier II Level.

MINIMUM REQUIREMENTS

PREFERENCES

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
None. However, the department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade: 15

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6015.

If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

E0E Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.