What are the responsibilities and job description for the DEPARTMENT SERVICES AIDE position at City of Huntington Beach, CA?
CURRENT VACANCY: The Public Works Department is searching for office aides to assist with reception activities (both in person and on the phone), calendaring of meetings, and general office clerical work. This is a part-time position, with typical hours between 8:00 am and 5:00 pm Monday-Friday. The IDEAL CANDIDATE has strong communication skills and interpersonal skills, works well in a busy environment, and familiarity with various office software applications.
Note: This recruitment may close at any time, and will close once the hiring manager determines that enough qualified applications have been received.
This is a Non-Perm, Part-Time position.
Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.
Examples of Essential Duties
Answers multi-line telephone and routes calls to the appropriate personnel; provides front counter assistance and information within area of assignment; responds to requests for information and distributes appropriate forms; receives, sorts, and distributes incoming and outgoing mail and correspondence; maintains accurate and up-to-date logs, files, calendars and records for assigned area; sorts, cross-indexes, codes and files various materials using established procedures; copies, collates, and binds documents; enters data into computer from various sources; inputs corrections and updates; verifies data for accuracy and completeness; operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine; may perform some of the more routine specific functional duties relative to the area of assignment; performs related duties and responsibilities as required.
The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.
Minimum Qualifications
Knowledge of: Modern office procedures, methods, computer equipment and software; methods and techniques of proper telephone etiquette; English usage, spelling, grammar, and punctuation; basic mathematical principles; customer service principles and practices.
Ability to: Learn to correctly interpret and apply City policies and procedures; perform general clerical work including maintaining files and compiling information for reports; type and/or enter data at a speed necessary for successful job performance; effectively respond to requests and inquiries from the general public and City staff; operate and use modern office equipment including computer; learn to use various software packages including Microsoft Office Suite; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; deliver quality customer service.
Education and Experience: Equivalent to a high school diploma and three (3) years experience in clerical support, reception, and customer service in an office environment.
APPLICATION & SELECTION PROCEDURE
- Application
- Department Interview
- Selection Process
- Background Investigation
- Appointment
Supplemental Information
Public Employee Disaster Service Worker:In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.
PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
