What are the responsibilities and job description for the INFORMATION TECHNOLOGY MANAGER position at City of Huntington Beach?
In an Infrastructure Manager, we seek strong technical proficiency encompassing complex network architecture, server management, storage solutions, disaster recovery planning, and fiber optics expertise. Leadership qualities are crucial, including the ability to effectively manage and motivate an advanced team of IT professionals. The ideal candidate will demonstrate strong technical knowledge along with strategic thinking, adept project and resource management, and a commitment to continuous improvement and innovation within the organization's IT infrastructure. Excellent communication skills are essential for liaising with stakeholders, vendors, and internal teams to ensure seamless operations and adherence to cybersecurity protocols and regulatory requirements. Additionally, candidates with the following qualifications will be preferred.
Advanced network concepts, fiber optics, licensed and public domain point to point wireless, and various network platforms encompassing city-wide WAN.
Oversight of large enterprise grade firewall and endpoint security management.
Server management on the hypervisor and OS level.
Administration of enterprise storage systems (NAS and SAN) including backup and recovery solutions.
Strong cloud SaaS and IaaS, deployment, integration and management.
Advanced O365 management and licensing.
Advanced Azure integration with on-prem systems knowledge and experience.
Real time monitoring and comprehensive reporting.
Documentation and implementation of disaster recovery and continuity of operations procedures.
JOB SUMMARY
Under administrative direction, responsible for planning, organizing, directing, staffing, and controlling technology functions and/or operations of multiple work units within the Information Services Department.
SUPERVISION RECEIVED AND EXERCISED
Reports to: Chief Information Officer
Supervises: Professional, technical, and other support service staff
DISTINGUISHING CHARACTERISTICS
The Information Technology Manager differs from the Information Technology Supervisor in that the Information Technology Manager oversees multiple workgroups, including analysts and technicians, and is responsible for both short-term and long-term strategic planning for the City's technology functions. In contrast, the Information Technology Supervisor focuses on the day-to-day supervision of assigned staff and operational activities. The Information Technology Manager reports directly to the Chief Information Officer.
Please note: this job description is currently being updated and is under final review.
- Develops strategic plans, objectives and priorities for assigned work unit(s)/operational area(s); plans, develops and implements programs that utilize human and financial resources to achieve results
- Manages the work of professional, technical, and/or other staff; determines organizational structure, staffing needs, and work strategies; ensures adequate resources are available for staff to perform work duties; ensures that assigned operations and activities comply with organization goals and objectives.
- Works with executive management on City-wide initiatives and prepares technical and non-technical data and information for presentation to stakeholders including the Executive Team, City Council, county-wide agency leaders and other officials regarding technology initiatives, strategies, policies and procedures.
- Directs and coordinates the planning, development, implementation and administration of a variety of projects, including cross-department and City-wide projects; coordinates project activities with other programs, departments and outside agencies; may serve as the initial project advisor or manager for major projects City wide
- Develops and administers annual budget; approves and tracks expenditures; reviews, approves and researches costs for new hardware, software and other items; reviews, approves and prepares cost/benefit analyses, reports and recommendations.
- Manages the development of operational and/or functional standards, practices, policies and procedures; participates in the development and implementation of strategic department goals, policies and priorities.
- Manages the information technology business systems, enterprise applications, public safety systems, and related networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms
- Drives to various City facilities, as needed, to provide support for offsite locations
- Manages the analysis, evaluation, design, and implementation of the infrastructure architecture.
- Designs, develops, and implements complex physical and logical networks.
- Develops and implements security guidelines, policies, and solutions
- Designs and implements enterprise storage and processing solutions
- Responsible for broadband and connectivity citywide
- Works closely with telecommunication vendors and internet service providers to develop and implement network connectivity solutions.
- Manages the information technology infrastructure, architecture, systems, networks, software and resources for the assigned work unit/operational area, using various technology tools that may involve or cross multiple platforms.
Education: Bachelor’s degree from an accredited college or university in computer science, information systems technology or other directly related field. Master’s degree desirable.
Experience: Five (5) years’ experience in a complex information technology systems environment with related experience in area of responsibility, including two (2) years direct supervisory experience.
License/Certificates: Possession of a valid class “C” California driver license with an acceptable driving record required at time of appointment and throughout employment.
When Assigned to Infrastructure:
- System Security Certified Practitioner (SSCP) desirable
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) desirable
- Comparable related systems, servers, and security certifications may be considered in lieu of the above certifications
SPECIAL CONDITIONS
Must be able to respond to emergency services call out
Must pass a comprehensive public safety background investigation conducted by the Police Department
Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program.
- Application Review
- Examination(s) - An oral examination (weighted 100%) will be scheduled when a sufficient number of qualified applications have been received.
- Selection Interview
- Comprehensive Public Safety Background Investigation
- Appointment
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Salary : $10,470 - $14,031
