What are the responsibilities and job description for the Public Information Officer position at City of Indianapolis?
Position Summary
Position is responsible for assisting the Chief Communications Officer in all departmental communication and marketing efforts to provide information to the media, staff, city administration, and the general public.
This position will: create content for electronic and print documents and support materials (internal/external newsletters, brochures, flyers, press releases, media advisories), edit and create content for the City (indy.gov) and associated project websites, act as the social media liaison for DMD, and provide some graphic design support and provide event and presentation support.
Agency Summary
The purpose and mission of the Department of Metropolitan Development works to shape the city’s identity by strengthening people and places, building upon our history, and fostering visionary development. The DMD agency envisions the city as a growing, vibrant, and beautiful city where people and businesses thrive in an inclusive, world-class community. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.
The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
Social Media Management
This position will serve as a social media communications liaison within the department. This includes, but is not limited to, posting and sharing content related to department initiatives, promoting public meetings, and building the awareness of DMD to the public. This position will develop strategies for engaging the public, and advising on social media trends and best practices. This includes responding to comments and questions posted on the department's social media sites, developing regular and consistent content, and thinking proactively and holistically about the City brand, DMD's brand, and community partners.
Communications Strategy
This position will work with Department staff to develop, execute, and evaluate community engagement and communication strategies. Strategic planning experience preferred.
Event Coordinator
This position will assist the Chief Communications Officer and DMD leadership with planning, coordinating and supporting DMD special events and partnership activities. This includes assisting in event planning, event staffing, presentation building, serving as an advocate for DMD's programs and activities.
Marketing and Communications Support Materials
This position may develop and/or generate and distribute reports, PowerPoint presentations, press releases, media advisories, talking points, flyers, brochures, internal and external newsletters, content for social media channels and website, and other externally facing content as needed by DMD Chief Communications Officer, DMD leadership, and staff.
Develop and Maintain Web Content
This includes, but is not limited to, capturing and posting photos of activities, facilities, programs and events; writing text for the City's website and various project websites; and working with DMD staff members to create, update and maintain the web pages. This will require website training (provided). WordPress experience is preferred.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
Bachelor's Degree in public relations, communications, marketing, journalism or related field and a minimum of two (2) years' prior work related experience is required. Knowledge and experience managing social media programs for an organization required; primarily includes Twitter and Facebook. Knowledge of Microsoft Office, photo editing and desktop publishing software (Adobe Photoshop, InDesign, Illustrator), Salesforce Marketing Cloud, WordPress and online newsletter software is important to the role.
Excellent verbal and written communication skills, research/analytical and computer skills are required. Demonstrate creative ability when presented with unformatted projects and/or ideas. Must be able to coordinate multiple projects and set priorities/deadlines according to time-sensitive information.
Independent Judgment
This individual should rely on experience and judgment to accomplish assignments. Other duties and tasks including independent judgment are routine in nature and are performed under moderate supervision following standard procedures.
Position is responsible for assisting the Chief Communications Officer in all departmental communication and marketing efforts to provide information to the media, staff, city administration, and the general public.
This position will: create content for electronic and print documents and support materials (internal/external newsletters, brochures, flyers, press releases, media advisories), edit and create content for the City (indy.gov) and associated project websites, act as the social media liaison for DMD, and provide some graphic design support and provide event and presentation support.
Agency Summary
The purpose and mission of the Department of Metropolitan Development works to shape the city’s identity by strengthening people and places, building upon our history, and fostering visionary development. The DMD agency envisions the city as a growing, vibrant, and beautiful city where people and businesses thrive in an inclusive, world-class community. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.
The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
Social Media Management
This position will serve as a social media communications liaison within the department. This includes, but is not limited to, posting and sharing content related to department initiatives, promoting public meetings, and building the awareness of DMD to the public. This position will develop strategies for engaging the public, and advising on social media trends and best practices. This includes responding to comments and questions posted on the department's social media sites, developing regular and consistent content, and thinking proactively and holistically about the City brand, DMD's brand, and community partners.
Communications Strategy
This position will work with Department staff to develop, execute, and evaluate community engagement and communication strategies. Strategic planning experience preferred.
Event Coordinator
This position will assist the Chief Communications Officer and DMD leadership with planning, coordinating and supporting DMD special events and partnership activities. This includes assisting in event planning, event staffing, presentation building, serving as an advocate for DMD's programs and activities.
Marketing and Communications Support Materials
This position may develop and/or generate and distribute reports, PowerPoint presentations, press releases, media advisories, talking points, flyers, brochures, internal and external newsletters, content for social media channels and website, and other externally facing content as needed by DMD Chief Communications Officer, DMD leadership, and staff.
Develop and Maintain Web Content
This includes, but is not limited to, capturing and posting photos of activities, facilities, programs and events; writing text for the City's website and various project websites; and working with DMD staff members to create, update and maintain the web pages. This will require website training (provided). WordPress experience is preferred.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
Bachelor's Degree in public relations, communications, marketing, journalism or related field and a minimum of two (2) years' prior work related experience is required. Knowledge and experience managing social media programs for an organization required; primarily includes Twitter and Facebook. Knowledge of Microsoft Office, photo editing and desktop publishing software (Adobe Photoshop, InDesign, Illustrator), Salesforce Marketing Cloud, WordPress and online newsletter software is important to the role.
Excellent verbal and written communication skills, research/analytical and computer skills are required. Demonstrate creative ability when presented with unformatted projects and/or ideas. Must be able to coordinate multiple projects and set priorities/deadlines according to time-sensitive information.
Independent Judgment
This individual should rely on experience and judgment to accomplish assignments. Other duties and tasks including independent judgment are routine in nature and are performed under moderate supervision following standard procedures.
