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Program Specialist - Senior Services

City of Irvine, CA
Irvine, CA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/7/2025

Description

The City of Irvine seeks a compassionate individual to join the Senior Services division as a Program Specialist. This is an exciting opportunity for someone with extensive experience serving the older adult population and a deep understanding of the needs of older adults and their families.

Reporting to the Senior Services Supervisor, the Program Specialist leads the staff of the Keen Center for Senior Resources (KCSR) in coordinating linkage, referral, and monitoring services for participants. The Program Specialist will develop and utilize resource databases to recommend older adult community resources and assess benefit eligibility. Additionally, the Program Specialist will oversee the expansion of resource and referral services to other older adult community sites.

This recruitment will establish an Eligibility List for the Program Specialist position,

which will expire on 2 / 18 / 26 .

Your Impact

  • Serve as lead staff to provide consultation, resources, and referrals to older adults and their families.
  • Plan and implement the expansion of current resource and referral services to other older adult community sites.
  • Plan, supervise, coordinate, and implement comprehensive older adult assistance programs.
  • Provide training, supervision, and consultation for the Keen Center staff and volunteers.
  • Prepare, organize, and deliver workshops and training programs for the older adult community.
  • Support current CHAMPIONS training and volunteer management.
  • Investigate and prepare reports on specific requests and complaints within the program area.
  • Develop, update, and implement marketing materials for the Keen Center for Senior Resources.
  • Assist in budget or grant application preparation for a program or project, if needed.
  • Oversee a major computer database and ensure its efficient operation.
  • Support current CHAMPIONS training and volunteer management.
  • Lead the planning and execution of special events.
  • Find additional information in the Program Specialist job description.

Minimum Qualifications

  • Bachelor's degree in Public Administration or related field with some experience in municipal management, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
  • May require a valid California driver's license.
  • Best Fit

  • A Master's degree in Social Work, Public Health, or a related field is highly desirable.
  • Maintain strong customer service, organizational, leadership, and marketing skills to prioritize resources, recruit and screen volunteers, and provide exceptional service to the community.
  • Ability to thrive in a fast-paced environment while promoting independence to a culturally diverse clientele.
  • Your Team

    The Community Services Department provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces. The department consists of the following award-winning programs and services : Human Services; Community Parks, Outreach and Open Space; Athletics, Aquatics, Arts, GP Operations, and Attractions; Reservation, Program Services, and Special Events; Irvine Animal Care Center; Administrative Services; and Library Services.

    The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility , Innovation , Empathy , Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine t hrough embrace of a team-oriented approach by living our values every day.

    The Process

    The selection process will include an examination and conduct a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and / or lower classifications within the organization.

    Equal Opportunity Employer

    The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation .

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