Probation Case Manager

Join our exceptional Court Team, where we enhance lives through public service. This position offers excellent pay and benefits, along with an outstanding work environment.

SUMMARY

Provide professional assessments and case management services for misdemeanant offenders, for the cities of Issaquah, Snoqualmie, North Bend and Duvall.  Assures compliance with the orders of the court, preserves public safety, reduces recidivism and serves as the liaison between the court and probationers.

DISTINGUISHING CHARACTERISTICS

Work is characterized by a high degree of specialized and confidential responsibilities.  It requires the ability to work with very little supervision and to make independent decisions. May consult with others for difficult or complex cases.  Work is performed in accordance with professional standards, City ordinances and State regulations.  

SUPERVISION RECEIVED AND EXERCISED

• Reports to the Court Administrator and the Municipal Court Judge under the Judicial Branch of Government.

• Medical Plans: Excellent low- and high-deductible options, free for you and low cost to add your whole family.  
• HSA Contributions: Employer contributions for high-deductible plans are $3,350 for individuals and $6,650 for families. 
• Dental and Vision: 100% employer-paid coverage
• Time Off: Generous vacation and sick time and 14 paid holidays.
• Retirement: Participation in the PSERS retirement plan with employer contributions.
• Deferred Compensation:  $200/month match into a 457b deferred compensation plan.
• And More! 

• Monitor probationers’ compliance with sentencing conditions using monthly contact per standardized risk classification system, monthly contact with treatment providers, random alcohol and drug testing, and by requiring probationers to file documentation of compliance such as self-help meeting slips, copies of medical prescriptions, or proof of community service hours.
• Performs drug/alcohol testing, to include breath testing and mouth swabs to monitor compliance with conditions of the court regarding abstinence from alcohol and/or drugs.  Read and analyze test results once received.
• Determines offender eligibility for relocation under the Interstate Commission for Adult Offender Supervision; complies information required for the ICAOS process; ensures offender compliance in the process.
• Works closely with treatment agencies and other community resources to identify additional resources, provide referrals and monitor programs and client’s compliance with treatment plan.  Monitors treatment agencies to ensure they are following protocols and providing information to the court as needed.   Investigates and reports problems to the appropriate agencies.
• Conducts Pre-Sentence and Post-Sentence investigations as ordered by the court; reviewing criminal history and supervision history, contacting family members, witnesses, employers, school officials, law enforcement agencies, and other appropriate parties for information; compiles and analyzes information, submitting detailed recommendations for sentencing of the offender.
• Prepares and presents progress and/or non-compliance reports to the court as well as sentencing recommendations during and at the end of case supervision for each offender; recommends whether the individual should continue on probation, suggests alternate sentencing conditions or if the offender must return to court. Provides testimony in court as required.
• Reports contact order violations and other issues impacting the case management of the offender and the safety of the victim. 
• Assists probationers concerning problems that affect individual probation plans. 
• Meets with probationers in custody as ordered by the court.
• Participates in court hearings; provides oral and written recommendations.
• Assists and collaborates with therapeutic court operations.
• Researches, analyzes, and prepares correspondence, reports, papers, spreadsheets, statistical summaries, and other material requiring judgment as to content, accuracy, and completeness.
   Represents the probation office in the community, serving on various task forces and other committees as appropriate.
• Performs other related duties as assigned.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

• Bachelor’s degree in Sociology, Psychology, Criminal Justice or any other closely related field.
• Three (3) years of interviewing and social/psychological diagnostic experience preferably in the criminal justice system.
• Or any combination of education and experience that would likely provide the required knowledge, skills and abilities. 

LICENSES AND OTHER CERTIFICATIONS

• Access Level 2 certification.
• Must have successfully completed the Misdemeanant Probation Counselor’s Academy as required by WAC 139-10-210.
• Portable Breathalyzer Test (PBT) certification.
• Valid Washington State Driver’s license acceptable to the City’s driving standards.
• Must successfully pass background checks.

• Must join the Misdemeanant Probation Association (MPA) within 45 days of employment (Employer Provided). 

Knowledge of:

• Criminal Justice System
• Courtroom policies, procedures and practices
• Legal forms, documents and terminology
• Community resources including local social service agencies and the services provided
• Municipal government policies, procedures, structure; and applicable local, state and federal laws, codes, regulations and ordinances
• State, county and local agencies and offices involved in court-related activities
• Interviewing Techniques

Skill in:

• Interviewing offenders, which includes putting person(s) at ease, conveying ideas verbally, obtaining information and directing the interview
• Conveying and explaining court and probation requirements to offenders, treatment providers and other parties related to the offender’s probation supervision
• Performing alcohol/drug testing and following chain of command for test samples
• Working independently under high pressure to prioritize caseloads and meet timelines and directives

• ACCESS
• JIS Database – including JABS

• Spillman
• Tyler Enterprise Supervision, formerly Caseload Pro
• Interstate Commission for Adult Offender Supervision (ICAOS)

• Communicating effectively, both verbally and in writing
• Diffusing irate or combative individuals

• Maintaining interrelated records and files

Ability to:

• Use exceptional customer service while interacting with others by using tact, patience and courtesy.
• Collect relevant case evidence and information and apply this information to solve practical problems associated with the case.
• Make relevant evaluations and appropriate recommendations based on information obtained during a pre-sentence investigation.
• Effectively communicate with and work with offenders and other people of diverse social, cultural, ethnic and lifestyle backgrounds.
• Interact with emotionally distraught, irate and combative individuals.
• Enforce and monitor court requirements and to report all violations.
• Exercise and demonstrate a non-judgmental attitude towards offenders.
• Accept authority as well as use authority.
• Establish and maintain effective and cooperative working relationships with others including co-workers, supervisors, judges, court personnel, police officers, attorneys, prosecutors and staff members from public and private agencies.
• Read, understand and explain documents such as policy manuals, legal and technical court procedures.
• Effectively write reports, correspondence and procedures using appropriate grammar, spelling, punctuation, and vocabulary.
• Respond to inquiries/complaints from victims, witnesses, offenders, outside agencies or the public.

WORK ENVIRONMENT

Work is generally performed in an indoor courtroom and office environment although may occasionally require visits to an adult correctional facility.  While performing the duties of this job, the employee may be exposed to individuals who are irate, disgruntled and/or hostile.  Frequent contact with bodily fluids to administer alcohol/drug tests.  Sitting is required for extended periods of time.  May occasionally lift or move items weighing up to 25 pounds.

Salary : $91,183 - $119,990