What are the responsibilities and job description for the Senior Infrastructure Compliance Engineer position at City of Jacksonville, FL?

Location : Jacksonville, FL

Job Type : Appointed Employee

Job Number : 2025-06266

Department : TECHNOLOGY SOLUTIONS

Opening Date : 01 / 07 / 2025

Closing Date : Continuous

Job Description

Are you looking for a position with a work / life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!!

The Technology Solutions Department is actively seeking a Senior Infrastructure Compliance Engineer.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This position reports to the Network and Telecom Infrastructure Manager and serves as a staff senior networking engineer and is responsible for the engineering, planning, managing, and coordinating complex telecommunications infrastructure installations which includes mission critical datacenters, local (LAN) and remote (WAN) single story, and multiple story buildings.

Examples of Work

Participates in long-range enterprise technical planning by providing consultative direction, recommendations, and authoritative engineering judgment in the decision-making process for future efforts.
Partners closely with Enterprise Architects to assist with the design of infrastructure solutions to meet business requirements.
Engineers, designs, plans, documents, manages, and coordinates complex enterprise network infrastructure installations.
Prepares complex written project plans, budgets, analyses, and reports.
Researches, analyzes, interprets, and applies relevant federal and state laws, regulations, policies, procedures, and guidance to installations.
Leads intricate infrastructure project plans.
Develops Statements of Work (SOW) for critical projects and reviews contractor submissions for cost efficiency, capabilities, and adherence to work specifications.
Utilizes AutoCAD and Microsoft Visio (or equivalent) to develop schematics for underground and other infrastructure cabling projects.
Leads project teams (internal and external resources) to ensure work priorities and goals are met. Maintains the COJ full-service wiring approved vendors.
Schedules, assigns, monitors, and reviews the work of others and of contractor work from third party vendors
Updates and / or creates documentation of existing, new, and proposed infrastructure architecture and configurations.
Acquires knowledge of new standards of technology adherent to telecommunications and evaluate for cost / benefits to recommend the most cost-effective solutions to enhance communications within the city.
Operates standard office equipment such as personal computer using word, spreadsheet, database, and other related software.
Demonstrates proficiency in the City of Jacksonville's competencies.
Collaborates with Project Managers to ensure the successful and timely delivery of Enterprise Network projects.
Collaborates with Enterprise Architects to develop strategies to ensure stability and scalability of the Enterprise Network.
Performs related work as required.

Knowledge, Skills and Abilities

Knowledge of the principles, concepts and best practices of electronics and electrical circuitry and devices of digital and analog telecommunication networks with working knowledge and application of the OSI Model.

Knowledge of Data Center infrastructure cabling standards that drive design standards and improvement in quality and system performance over the spectrum of voice, data, electronic safety & security, audio & video technologies, and encompass fiber, copper, and wireless-based distribution systems.

Possesses exceptional diagnostic skills to identify root causes and implement solutions within the established service level agreements.

Knowledge of industry standards, regulations, and safety procedures.

Knowledge of telecommunications carrier-provided technologies and services.

Knowledge of the 811 Call-Before-You-Dig and Locates services (subscription, integration, alerting, and vendor management)

Ability to schedule, assign, monitor, and review the work of others including contract work by third party vendors

Ability to plan and engineer network, infrastructure, and device installations, change-outs, and upgrades.

Ability to design resilient telecommunication networks for 24-hour data centers and critical services.

Ability to read, research, comprehend, analyze, and apply complex technical data, manuals, schematics, and related specifications.

Ability to analyze industry trends and indices, and plan and forecast operational and business requirements.

Ability to prepare and monitor strategic and business plans.

Ability to prepare and assess cost proposals, RFPs, and other procurement documentations to successfully procure infrastructure solutions.

Ability to negotiate procurement contracts and vendor statement of work proposals

Ability to prepare and evaluate technical bid specifications.

Ability to prepare comprehensive reports, technical papers and presentations including training programs and materials.

Ability to perform mathematical calculations.

Ability to communicate effectively both verbally and in writing.

Ability to operate standard office equipment such as personal computer using word, spreadsheet, database, and other related software.

Ability to utilize administrative technology tools for project management (DAPTIV), time management (TAS), weekly situational reporting (SitRep), incident management, and service request management (CA-Service Desk).

Ability to operate a motor vehicle.

Open Requirements / Supplemental Information

Positions Requirements :

Ten (10) years of education and / or professional experience in designing and managing structured cabling in a large enterprise network and telecommunications environment and managing cable infrastructure projects.

Strong knowledge of project management principles and tools.

Experience designing and preparing floor plans, riser diagrams, schedules, specification notes and details with special emphasis on Structured Cabling.

Project design experience in newer (20 years to present / greenfield) and legacy (21-60 year old) facilities.

Expertise in Point to Point and Point to Multi-Point wireless design and installation.

Working knowledge of BICSI, IEEE, TIA / EIA standards. Certifications are highly desired

Interpersonal Skills :

Must be able to lead, direct others, and serve as team lead on projects.

Must have strong customer service dedication; soft skills to interact with both internal and external customers.

Must be process oriented; able to define, adopt, and follow repeatable processes for deployment and quality assurance.

Must be able to provide training on updated processes, procedures, or related items including technical skills.

Must be able to work well in a team environment involving both technical and non-technical resources; must have a team-first approach.

Must have a disciplined work ethic; be self-motivated and reliable.

Must be able to work independently or with little guidance, learn new technology processes and approaches used in service delivery.

Excellent written and verbal communication skills required.

Other Requirements :

Depending upon assignment, may be required to obtain specialized certifications.

Must pass the Criminal Justice Information Services (CJIS) background screening performed by the Jacksonville Sherriff's Office prior to appointment.

Within 30 days of appointment date to classification, acquire and maintain the appropriate level of Criminal Justice Information Systems (CJIS) certification which corresponds to the job responsibilities. The level will be determined by current CJIS guidelines and may change periodically. Certification is obtained by successfully completing a web-based training course and test which covers physical security, incident response, the protection of information and other IT specific security threats, vulnerabilities, and risks.

Licensing / Certification / Registration :

A valid driver's license is required prior to appointment and must be maintained during employment in this class.

Must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.

Must obtain a BICSI RTPM or RCDD certificate within one year of employment.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment / volunteer work in which qualifications are being based.

REQUIRED DOCUMENTS : The below documents are required with your application.

Cover Letter

Resume

College Transcript - When meeting / basing qualifications on education, a college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here :

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to :

Florida Department of Veterans Affairs

Attention : Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email :

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

Do you have a bachelors' degree or higher from an accredited college or university? If yes, you MUST attach your college transcript to your application.

If you have a degree, indicate which degree you have and include any major / minor. If basing qualifications on education, a copy of your college transcript is required with your application.

Do you have ten (10) years of education and / or professional experience in designing and managing structured cabling in a large enterprise network and telecommunications environment and managing cable infrastructure projects?

I have 10 years or more.

I have 5 years or more, but less than 10 years.

I have less than 5 years.

None of the above.

Provide a detailed description (at least 3-4 complete sentences) of your experience.