Seasonal - Aquatic Supervisor

Objective & Relationships

CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.
OBJECTIVE:
Under general supervision the Seasonal Aquatic Supervisor assists the Recreation Programmer with the planning, promotion, implementation and supervision of seasonal aquatic programs, staff and facilities. The Aquatic Supervisor is responsible for overseeing various activities at City of Janesville Aquatic Facilities, Rockport and Palmer Pools.
RELATIONSHIPS:
Reports to: Recreation Programmer
Works with seasonal employees on a regular basis and communicates with other division employees, professional staff, lifeguards, pool patrons, and the general public.

Supervises: Directly supervises head lifeguards, lifeguard, and cashier/concession staff on duty.

Essential Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assists the Recreation Programmer with planning, promoting, and implementation of aquatic activities at Rockport and Palmer Pools.
• Supervises aquatic facilities, including program development, staff training, and facility, equipment, and pump room maintenance.
• Supervises seasonal staff including scheduling of work hours, assigning and monitoring of work duties, serving as a point of contact, evaluating pool staff’s work performance, reviewing, coding and approval of timecards, and maintaining of staff records.
• Serves as Head Guard/Aquatics Supervisor on duty as per schedule.
• Conducts staff in service trainings on a variety of topics including rescue skills, EAP, CPR/AED, swim lessons, facility maintenance procedures, and general policies.
• Purchases materials and supplies as needed, inspects and inventories equipment and facility needs.
• Coordinates and confirms reservations for rentals, parties, and swim meets and ensures all supplies and food/beverage needs are purchased or ordered.
• Makes recommendations concerning general program structure, policy and rule changes and facility improvements.
• Handles situations requiring disciplinary action of aquatic staff and participants including but not limited to issuing warning letters and suspension of patrons from facilities.
• Monitors quality of programs and efficiency of delivery by documenting information and preparing reports in terms of attendance, revenues and expenses, injuries, facility maintenance, water testing and participant satisfaction.
• Ensures all aquatic staff are properly and accurately trained and certified in the safe and proper delivery of aquatic activities, proper use of all machinery and equipment, measurement and logging of chemical readings and use.
• Enforces safety rules and regulations, facility policies, patron code of conduct and WI pool code.
• Respond quickly and appropriately to any emergencies, including administering first aid, CPR or AED as required. Directs staff in the event of emergency while on duty.
• Handles public inquiries, including phone calls, emails, and office contacts.
• Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
• Performs other special projects and other job duties as assigned or required during regular and non-business hours.
• All employees may be assigned by the City Manager or their designee to perform duties and assume responsibilities that are outside the scope of their work duties when the City Manager has declared a City disaster or the City Emergency Operations Center has been initiated.

• Prepares written publicity for promoting aquatic programs.
• Attends staff meetings and trainings as requested by supervisor.
• Familiarizes self with concession stand operations. Assists with supervision and training of concession stand personnel. Fills in at concession stands as needed and feasible.
• All other projects and duties as assigned by supervisor.

Minimum Position Requirements/Qualifications

The requirements listed below are necessary to perform the essential duties of the position.

• Must be 18 years of age or older.
• A high school diploma or equivalent is required.
• Current American Red Cross Lifeguard Instructor Certification.
• Current American Red Cross Lifeguard, CPR, First Aid, and AED certification.
• A valid, state-issued driver’s license at time of hire is required.

• Completion of two years of college or technical school in the areas of recreation, physical education, sports management or related field or the equivalent combination of training, education and/or experience. Bachelor’s degree preferred.
• Current American Red Cross Water Safety Instructor Certification preferred.
• Certified Pool Operator or Aquatics Facility Operator Certification preferred or willing to obtain.
• Certified Food Manager Certification preferred or willing to obtain.
• Must have prior aquatics experience. At least two years of supervisory experience preferred.
• Valid state-issued driver’s license is required.

• Working knowledge of water safety principles and emergency procedures.
• Working knowledge of pool chemical systems and water testing procedures.

• Providing necessary emergency care.
• Leading and directing staff.
• Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.
• Exceptional communication skills, paired with a strong customer service background, and effective interpersonal skills.
• Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.
• Basic level of technical proficiency skills, including computer applications and software such as Microsoft Office.

• Ability to develop and conduct programs in a variety of aquatic settings.
• Ability to oversee all program and maintenance needs of aquatic facilities.
• Ability to follow City, Department, and Division policies.
• Ability to work with minimal supervision and within the boundaries of responsibility.
• Ability to manage program budget and to maintain accurate financial records.
• Ability to hire, train, supervise and evaluate seasonal employees
• Ability to work a varied schedule, including nights and weekends.
• Ability to manage program budget and to maintain accurate financial records.
• Ability to hire, train, supervise and evaluate seasonal employees.
• Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
• Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to compute percentages.
• Ability to effectively make presentations to small and large groups of individuals, manage public speaking obligations, and successfully communicate with the general public.
• Ability to manage multiple projects simultaneously, adapt to changing priorities, and to work smoothly and cooperatively on a variety of projects.
• Ability to make decisions according to applicable laws, regulations, established procedures, and the directives of the City Manager and City Council.
• Ability to learn and apply new technology and computerized systems/building systems in order to detect and diagnose operational problems and maintenance needs.
• Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
• Ability to maintain a valid, state-issued driver’s license.

• Establish and maintain effective working relationships with City appointed and elected officials, Department, Division, and Office heads, City employees, consultants, developers, architects, engineers, realtors, surveyors, community interest groups, other governmental agencies, and the general public.
• Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
• Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.
• Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.
• Embrace and actively promote an inclusive and equitable work environment.
• Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.
• Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties
• Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.
• Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

Supplemental Information

• Must have the physical ability to respond appropriately in emergency situations.
• Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity or cooler weather and chilly water.
• Working conditions involve occasional exposure to dirt, dust, and moisture.
• Perform various activities, which may include, but not limited to: Semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back.
• Perform various activities, which may include, but not limited to: Semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning,and lying on stomach and/or back.
• Must be able to sit or stand and move for long periods of time.
• See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation.