BizCare Division Manager (NCSD Division Manager)

Full-time position available with the Neighborhood Services Department, KC BizCare Division, located at 414 E 12th St.

Salary Range: $6,489-$9,734/monthly

Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m.

Application Deadline Date: April 8, 2025

Responsibilities

• Directs the development and implementation of goals, objectives, policies, procedures and work standards for assigned division.
• Develops and monitors the division's budget. Oversees financial well-being of the division by managing revenue, analyzing cost effectiveness and directing cost control activities.
• Prepares, submits and justifies budget enhancement requests to the Director or their designee.
• Prepares and recommends amendments to and revisions of related codes and ordinances.
• Promote and maintain effective working relationships with interested industry groups, neighborhood groups, property owners, and other stakeholders.
• Submits detailed written reports, makes recommendations, and implements plan of action to completely utilize the legal system and/or alternative resources to implement division and department goals.
• Support the Office of Citizen Engagement on a wide range of initiatives to educate and connect residents with City services, programs, and opportunities to engage.
• Integrate multiple sources of information and data into clear and concise reports and presentations.
• Offer guidance in the development and implementation of performance metrics for engagement opportunities across all departments.
• Manage efforts to inform residents about the City charter, ordinances, and resolutions through a combination of responsive and outreach activities.
• Stay up to date and informed on all City engagement efforts to educate and connect residents with City services, programs, and opportunities to engage.
• Gather and report data on neighborhoods, gaps in services, and resources for residents.
• Build and maintain relationships with all departments, neighborhoods, non-profit organizations, and representatives of community businesses.
• Performs related duties as required, including emergency responses as deemed applicable by the Director of Neighborhoods.
  
  

Qualifications

REQUIRES an accredited bachelor's degree and 7 years of related professional experience of a progressively responsible nature in public or private sector program that includes one of the following: neighborhood preservation, enforcement or engagement; environmental policy and/or compliance; cultural arts; resident/business customer center management; resident assistance programs to include 2 years of supervisory experience in the related areas; OR an accredited Master's degree and 5 years of related professional experience of a progressively responsible nature in public or private sector program that includes one of the following: neighborhood preservation, enforcement or engagement; environmental policy and/or compliance; cultural arts; resident/business customer center management; resident assistance programs to include 2 years of supervisory experience in the related areas. Preference given for Small Business Capital Access experience.

Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code

• 4211).