Pool Manager

CORE VALUE STATEMENT
The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee.   We value integrity, inclusiveness, stewardship, and communication.  We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions.  

SAFETY STATEMENT

We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan.  This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers.  Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans.

CLASSIFICATION SUMMARY

Under general direction, performs oversight of the daily operations of the Kenneth Serier Memorial Pool, ensuring a safe, clean, and enjoyable environment for all visitors.  This position supervises lifeguards, cashiers, and pool maintenance staff, including but not limited to, developing schedules, maintaining order and ensuring safety of facility users; and performing other duties as assigned. In preparation for the pool season, there will be some pre- and post season work required, but there is no set schedule or minimum number of hours required and these tasks may be performed remotely. During the pool season (mid-June to mid-August) this position will be approximately 40 hours per week, and will include weekday, weekend and evening hours.

ESSENTIAL DUTIES

1. Oversee the daily operations of the pool, ensuring cleanliness, safety and overall guest satisfaction.  
2. Monitor water quality and perform routine water tests to ensure proper chemical balance.
3. Ensure pool facilities are well-maintained, clean and in good working order.
4. Manage pool hours, including special programs, lessons, and events.
5. Train, schedule, and supervise pool staff, including lifeguards, swim instructors, cashiers, and pool maintenance personnel.  
6. Coordinate regular in-service training and safety drills for staff.
7. Create staff schedules to ensure adequate coverage during operational hours.
8. Respond to customer inquiries, concerns, and complaints in a professional and courteous manner.
9. Enforce pool safety and regulations to ensure the safety of all swimmers and staff.
10. Ensure compliance with local, state, and federal regulations related to public pools.
11. Execute the Emergency Action Plan and respond to emergencies and provide first-aid as needed.  Ensure that appropriate incident reports are completed.
12. Maintain accurate records for pool maintenance, chemical testing, staff certifications, and incidents.
13. Maintain inventory of pool supplies, equipment, and safety gear, ensuring timely ordering and restocking.
14. Schedule and supervise routine cleaning, inspections, and repairs of the pool and surrounding facilities.
15. Coordinate with Parks Maintenance for larger maintenance or repairs as needed.
16. Oversee the collection of fees and prepare the daily records of receipts and deposits.
17. Coordinate preseason and postseason preparation and cleanup, and manage inventory of pool supplies and equipment.
18. Perform other duties of a similar nature or level as assigned by supervisor.

MINIMUM QUALIFICATIONS

Knowledge of:

• Pool operations
• Cash management operations and record keeping
• Principles, practices, and applications of life saving and first aid techniques
• Rules and regulations regarding pool use
• Interpersonal skills using tact, patience and courtesy

Ability to:

• Perform a broad range of supervisory responsibilities 
• Work independently with established policies and procedures of the department
• Communicate effectively with staff, supervisors, and the public
• Enforce pool rules and regulations
• Act quickly and calmly in emergency situations
• Handle stressful situations with composure and professionalism

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; Bachelor’s degree in Recreation, Sports Management, or related field preferred.
• At least 18 years of age 
• Prior experience in aquatics or pool management, with previous supervisory experience preferred
• Prior experience in customer service

LICENSE/CERTIFICATION REQUIRMENTS

Ability to obtain the following within 30 days of employment:

• Valid Washington State Driver License
• Valid First Aid, CPR, and AED Certification (offered in-house)
• Valid Lifeguard (LGT) Certification (offered in-house)

PREFERED LICENSES/CERTIFICATIONS

• Valid Lifeguard Instructor (LGI) Certification
• Valid Water Safety Instructor (WSI) Certification 

To perform the essential functions of the job, an Aquatics employee must be able to perform the following:

Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, fine motor dexterity, grasping and seeing/observing; ability to walk and stand for long periods of time.  Ability to work outdoors under adverse and varied weather conditions.

Heavy Work: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.

Salary : $18 - $24