What are the responsibilities and job description for the Fiscal Assistant (Customer Service) position at City of Kingsport?
JOB
Performs various accounting related activities in Customer Service by performing billing, payment processing, customer service work in maintaining fiscal, customer service records, invoices, and utility billings.
EXAMPLE OF DUTIES
Processes and updates utility billing work orders; Maintains filing systems; Processes and generates charges for a particular utility billing cycle; Maintains petty cash, invoice, disbursement and/or control accounts; Assists water customers complaints and applications for new water service; Receives/responds to tax/licenses/fees/permits and vendor inquiries, generates changes for misc. services to City customers and other city departments. Pursues collection of delinquent accounts. Serves as cashier and customer services contact in the processing of various payments and the issuance of licenses.Prepares summary sheets and trial balances of receipts; Works with various software applications such as Microsoft Excel, Word and the AS 400 system. Maintains department files and records in compliance with department standards and all applicable regulations, policies, and procedures.Counts, proofs, records and prepares reports of daily cash receipts;Prepares summary sheets and trial balances of receipts and disbursements; Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
High school graduate or high school equivalency; plus, experience equivalent to two years full time work in bookkeeping including customer contract work; OR completion of a post high school education in Bookkeeping or Accounting may substitute for one year required experience.
Performs various accounting related activities in Customer Service by performing billing, payment processing, customer service work in maintaining fiscal, customer service records, invoices, and utility billings.
EXAMPLE OF DUTIES
Processes and updates utility billing work orders; Maintains filing systems; Processes and generates charges for a particular utility billing cycle; Maintains petty cash, invoice, disbursement and/or control accounts; Assists water customers complaints and applications for new water service; Receives/responds to tax/licenses/fees/permits and vendor inquiries, generates changes for misc. services to City customers and other city departments. Pursues collection of delinquent accounts. Serves as cashier and customer services contact in the processing of various payments and the issuance of licenses.Prepares summary sheets and trial balances of receipts; Works with various software applications such as Microsoft Excel, Word and the AS 400 system. Maintains department files and records in compliance with department standards and all applicable regulations, policies, and procedures.Counts, proofs, records and prepares reports of daily cash receipts;Prepares summary sheets and trial balances of receipts and disbursements; Performs other duties as assigned.
SUPPLEMENTAL INFORMATION
High school graduate or high school equivalency; plus, experience equivalent to two years full time work in bookkeeping including customer contract work; OR completion of a post high school education in Bookkeeping or Accounting may substitute for one year required experience.
