What are the responsibilities and job description for the Full Time Cashier position at City of Kinston?
Performs intermediate administrative support work in the collection and receipting of various revenues, and related work as required. Work is performed under the immediate supervision of the Remittance Coordinator Supervisor.
- Receives, processes and posts various revenues and fees; issues receipts.
- Assists customers in person or via the telephone; receives and responds to citizen inquires, complaints and service requests and resolves them within the framework of established policies, procedures, law and ordinances or directs citizen to appropriate party for disposition.
- Processes payments that arrive through the drive-up window, night deposit, telephone and mail; posts payments to appropriate accounts.
- Receives and processes collections from recreational activities; verifies amount and balances with accompanying information.
- Balances cash, checks and credit card receipts with computer printout of payments.
- Processes outgoing mail.
- Operates a variety of standard office equipment.
- Performs related tasks as required.
- High school diploma or GED and minimal experience in collections and customer service work, or equivalent combination of education and experience.
- Some knowledge of collections procedures, rules, regulations and controls.
- Some knowledge of standard office methods, techniques and procedures, business English, spelling and arithmetic.
- Ability to operate standard computer equipment, programs and office machines.
- Ability to make decisions relating to assigned operations in conformance with applicable laws and policies.
- Skill in the operation of data entry equipment.
- Ability to establish and maintain effective working relationships with associates and the general public.
This work is sedentary and requires little to no exertion of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms and frequently repetitive motions; work has no special vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office with typewriters and/or computer printers, light traffic).
Salary : $31,928 - $44,387
