What are the responsibilities and job description for the EMS QA/QI Specialist position at City of Kissimmee?
JOB
FLSA Status: Non-ExemptGeneral Statement of JobUnder direction, the purpose of the position is to review all Fire Incident Reports, Emergency Medical Services (MRS) Patient Care Reports (PCR). Employees in this classification perform at entry professional level to function as the department's Health Insurance Portability Accountability Act (HIPAA) representative.Specific Duties and ResponsibilitiesEssential FunctionsThe list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Develops and implements quality assurance processes for other department functions as needed; coordinates and manages assigned office operations to support departmental goals and objectives; coordinates activities with other departments and agencies as needed. Evaluates quality assurance procedures and recommend policies and procedures to improve efficiency and effectiveness of office operations; assist with specialized projects to support administrative processes of the department.Performs a variety of complex and specialized administrative functions, e.g., analyzing data, reports processing, documentation verification; gathers, interprets, and prepares data for studies, reports and recommendations. Coordinates the review of all Fire and EMS reports; reviews audio fire and medical reports generated to and from hospitals, Medical Control and on-scene operations. Coordinates the scheduling and implementation of skill re-mediation based on statistical information gathered from EMS PCR reviews.Meets with the EMS Officer and the Medical Director regularly to review and evaluate EMS PCR's generated by personnel. Provides protocol recommendations based on treatment patterns and outcomes.Prepares statistical reports on individual skills performed by all EMS personnel. Assists in gathering state reporting requirements data for both Fire and EMS reports. Attends meetings for the dissemination of information as required to assist the EMS division, Medical Directors, and Deputy Chiefs. Provides responsible assistance to ensure HIPAA standards are designed, developed, implemented and reviewed within the department. Serves as the HIPAA representative on a department level. Performs a variety of critical record-keeping duties; manages and maintains department record-keeping and filing systems relevant materials appropriate to assigned unit. Must be able to complete public records requests. Performs duties as assigned/necessary which are related, or logical in assignment to the position. Minimum Education and Training Required a High School Diploma or GED supplemented by (4) years of quality assurance review, preferably in Fire Operations and Emergency Medical Services; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Must possess a valid State of Florida Driver’s License. Must possess and maintain State of Florida or National Registry as a Paramedic, or obtain within six (6) months of hire if already a Registered Nurse (RN) or similar capable medical professional (e.g., physician assistant). Must have or be able to obtain CJIS Certification. Must possess or obtain the most current FEMA 100, 200, and 700 Incident Command System certifications within 6 months of appointment to the job.Knowledge, Skills and AbilitiesThorough knowledge of Fire and EMS quality assurance, department and regional protocols, and HIPAA regulations. Thorough knowledge of modern records management techniques; skill in planning, organizing, and coordinating quality assurance review activities. Ability to read and interpret various reports and documents, e.g., Fire Incident Reports, Emergency Medical Services Patient Care Reports (PCR). Ability to understand, follow and supervise written and oral instructions. Ability to communicate effectively verbally and in writing.Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials and the general public; skill in the principles and techniques of customer services. Skill in identifying training needs and potential areas of improvement for employees and the department. Skill in preparing complex correspondence, summaries and reports in a clear and concise manner; skill in business English, e.g., correspondence formats, spelling, punctuation and grammar.Skill in performing routine mathematical computations and tabulations accurately and efficiently.Ability to access, operate, and maintain multiple various software applications.Ability to extract data from these software applications to assist accreditation.Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines. Skill in reading, updating, and maintaining various records and files; skill in complex administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing. Physical Demand Requirements Physical demand: Light 20 pounds maximum lifting Frequent (up to 2/3 of the time) lifting, carrying up to 10 lbs If less lifting involved will require significant walking/standing may be required If most sitting is involved, will require push/pull on arm or leg controls Expressing or exchanging ideas by spoken word or perceiving sound by earPhysical agility is required in kneeling, bending, stooping, and reaching Working Conditions: Works primarily in an office environment. Other: It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.
FLSA Status: Non-ExemptGeneral Statement of JobUnder direction, the purpose of the position is to review all Fire Incident Reports, Emergency Medical Services (MRS) Patient Care Reports (PCR). Employees in this classification perform at entry professional level to function as the department's Health Insurance Portability Accountability Act (HIPAA) representative.Specific Duties and ResponsibilitiesEssential FunctionsThe list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Develops and implements quality assurance processes for other department functions as needed; coordinates and manages assigned office operations to support departmental goals and objectives; coordinates activities with other departments and agencies as needed. Evaluates quality assurance procedures and recommend policies and procedures to improve efficiency and effectiveness of office operations; assist with specialized projects to support administrative processes of the department.Performs a variety of complex and specialized administrative functions, e.g., analyzing data, reports processing, documentation verification; gathers, interprets, and prepares data for studies, reports and recommendations. Coordinates the review of all Fire and EMS reports; reviews audio fire and medical reports generated to and from hospitals, Medical Control and on-scene operations. Coordinates the scheduling and implementation of skill re-mediation based on statistical information gathered from EMS PCR reviews.Meets with the EMS Officer and the Medical Director regularly to review and evaluate EMS PCR's generated by personnel. Provides protocol recommendations based on treatment patterns and outcomes.Prepares statistical reports on individual skills performed by all EMS personnel. Assists in gathering state reporting requirements data for both Fire and EMS reports. Attends meetings for the dissemination of information as required to assist the EMS division, Medical Directors, and Deputy Chiefs. Provides responsible assistance to ensure HIPAA standards are designed, developed, implemented and reviewed within the department. Serves as the HIPAA representative on a department level. Performs a variety of critical record-keeping duties; manages and maintains department record-keeping and filing systems relevant materials appropriate to assigned unit. Must be able to complete public records requests. Performs duties as assigned/necessary which are related, or logical in assignment to the position. Minimum Education and Training Required a High School Diploma or GED supplemented by (4) years of quality assurance review, preferably in Fire Operations and Emergency Medical Services; or an equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. Must possess a valid State of Florida Driver’s License. Must possess and maintain State of Florida or National Registry as a Paramedic, or obtain within six (6) months of hire if already a Registered Nurse (RN) or similar capable medical professional (e.g., physician assistant). Must have or be able to obtain CJIS Certification. Must possess or obtain the most current FEMA 100, 200, and 700 Incident Command System certifications within 6 months of appointment to the job.Knowledge, Skills and AbilitiesThorough knowledge of Fire and EMS quality assurance, department and regional protocols, and HIPAA regulations. Thorough knowledge of modern records management techniques; skill in planning, organizing, and coordinating quality assurance review activities. Ability to read and interpret various reports and documents, e.g., Fire Incident Reports, Emergency Medical Services Patient Care Reports (PCR). Ability to understand, follow and supervise written and oral instructions. Ability to communicate effectively verbally and in writing.Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials and the general public; skill in the principles and techniques of customer services. Skill in identifying training needs and potential areas of improvement for employees and the department. Skill in preparing complex correspondence, summaries and reports in a clear and concise manner; skill in business English, e.g., correspondence formats, spelling, punctuation and grammar.Skill in performing routine mathematical computations and tabulations accurately and efficiently.Ability to access, operate, and maintain multiple various software applications.Ability to extract data from these software applications to assist accreditation.Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines. Skill in reading, updating, and maintaining various records and files; skill in complex administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing. Physical Demand Requirements Physical demand: Light 20 pounds maximum lifting Frequent (up to 2/3 of the time) lifting, carrying up to 10 lbs If less lifting involved will require significant walking/standing may be required If most sitting is involved, will require push/pull on arm or leg controls Expressing or exchanging ideas by spoken word or perceiving sound by earPhysical agility is required in kneeling, bending, stooping, and reaching Working Conditions: Works primarily in an office environment. Other: It is understood that every incidental duty connected with operations enumerated in the job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job descriptions.
