Mental Health Civilian Responder

$29.58 Minimum Starting Base Pay* Competitive Benefits

*Eligible experience, education, and expertise may provide a greater starting base pay within the full pay range.  

1. Crisis Intervention and Assessment:

• Respond promptly to emergency calls involving individuals in crisis and provide on-scene assessment and intervention.

• Conduct comprehensive mental health assessments to evaluate the individual's mental status, risk factors, and support needs.

• Collaborate with law enforcement officers and other crisis response team members to develop and implement crisis intervention plans tailored to the individual's needs.

2. Supportive Guidance:

• Provide crisis counseling, emotional support, and psychoeducation to individuals in crisis and their families.

• Utilize evidence-based therapeutic techniques to help individuals cope with acute distress and develop coping skills.

• Facilitate communication and conflict resolution between individuals in crisis and law enforcement officers, as needed.

3. Referral and Follow-up:

• Coordinate with community mental health agencies, hospitals, and other service providers to ensure timely access to follow-up care and resources.

• Assist individuals in crisis with accessing mental health treatment, substance abuse services, housing assistance, and other support services.

• Conduct follow-up contacts and referrals to monitor the individual's progress and provide ongoing support as needed.

4. Training and Consultation:

• Provide training and consultation to law enforcement officers on mental health issues, crisis intervention techniques, and de-escalation strategies.

• Serve as a resource on mental health-related matters within the Police Department and the community.

• Collaborate with other mental health professionals, including psychiatrists, psychologists, and social workers, to enhance the effectiveness of crisis response efforts.

5. Documentation and Reporting:

• Maintain accurate and confidential records of assessments, interventions, and referrals in accordance with departmental policies and regulations.

• Prepare written reports and documentation for court proceedings, as needed, in compliance with legal and ethical standards.

• Ensure compliance with HIPAA regulations and other relevant privacy laws governing the handling of protected health information.

OTHER DUTIES AND RESPONSIBILITIES:

· Performs all other duties as duly assigned by the Chief of Police or Designee.

Bachelor’s degree or higher in psychology, social work, or a related field from an accredited university or institution.

• Demonstrated experience working in crisis intervention, emergency mental health services, or a similar setting.

• Knowledge of evidence-based practices in mental health treatment, crisis intervention, and trauma-informed care.

• Excellent interpersonal communication skills, with the ability to establish rapport with individuals from diverse backgrounds.

• Ability to work effectively as part of a multidisciplinary team and collaborate with law enforcement officers and other community stakeholders.

• Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

• Commitment to upholding ethical standards and maintaining confidentiality in accordance with professional codes of conduct and legal requirements.

• Ability to pass a comprehensive background check and drug screening.

Preferred Qualifications:

· Masters degree or higher in psychology, social work, or a related field from an accredited university or institution.

· Current licensure or eligibility for licensure as a mental health clinician (e.g., Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Marriage and Family Therapist).

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

· Judgment and Decision Making-Weighing the relative costs and benefits of a potential action.

· Writing and Information Gathering - Communicating effectively with others in writing as indicated by the needs of the audience and knowing how to find information.

· Critical Thinking – Using logic and analysis to identify the strengths and weaknesses of different approaches.

· Able to achieve and maintain Criminal Justice Information Systems (CJIS) clearance, including passing a comprehensive background investigation.

· This position requires frequent travel within the jurisdiction served by the Police Department.

· Work environment may include exposure to hazardous conditions, including violence, trauma, and infectious diseases.

· This position may involve exposure to emotionally challenging situations and individuals in crisis.

· The Mobile Crisis Care Coordinator may be required to work in various settings, including emergency rooms, crisis stabilization units, and community-based facilities.

Salary : $61,526 - $75,984