What are the responsibilities and job description for the Human Resources Technician position at City of La Habra?
ABOUT THE CITY
The City of La Habra is located at Orange County's north-western most corner; La Habra today is 7.3 square miles, with a population of 62,850. A quiet bedroom community, it is conveniently located within an hour's drive of many beaches, mountains, and desert recreation areas. The City is known for the Tamale Festival, Corn Festival, Citrus Fair, and the gem of La Habra, the Children’s Museum and Depot Theatre. For more information about the City, visit our website at: www.lahabraca.gov.
The City of La Habra is seeking an enthusiastic, qualified individual for the role of Human Resources Technician. The ideal candidate will be a team player with a strong work ethic, highly organized, able to handle multiple projects and priorities, and uphold exceptional customer service. A successful candidate will also have the ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work and has a working knowledge of Human Resources databases and software applications including NEOGOV.
UPCOMING SALARY SCHEDULE INCREASE
Effective July 12, 2025, the City will provide a 3% salary adjustment to all unit employees. The adjusted hourly range for Human Resources Technician will be $29.25 to $41.16 per hour.
POSITION OVERVIEW
The Human Resources Technician performs paraprofessional, technical, and administrative work in support of Human Resources and Risk Management activities and operations of the City including recruitment, testing, selection, employment, classification, compensation, benefits, and workers’ compensation/liability claims and programs.
ESSENTIAL DUTIES
(Duties may include, but are not limited to, the following): The duties listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.
- Assists in recruitment process including preparing job advertisements, developing recruitment plans with department representatives, coordinating oral appraisal boards, briefing, and preparing materials and meeting sites; responds to inquiries regarding application process; assists in screening applications and proctoring exams.
- Coordinates and conducts on-boarding and orientation activities; provides new employees with hiring and benefits forms; makes presentations regarding benefits; provides assistance to employees selecting from a variety of benefit choices; explains coverage and programs; processes appropriate forms and coordinates activities with related departments and/or outside agencies.
- Processes all benefits; reviews and makes changes or deletions with benefit enrollments in carrier portals; monitors and processes COBRA activity for compliance and eligibility requirements; prepares and coordinates annual open enrollment process and Health and Benefits fair.
- Researches, compiles, and assembles data for reports for federal and state reporting requirements; conducts and responds to salary, benefit, and classification surveys; computes and compiles survey data and results.
- Assists in interpreting City-wide policies and procedures, employee benefits, memoranda of understanding (MOU), Personnel Rules and Regulations, and salary resolutions relating to a variety of Human Resources/Risk Management activities; provides technical assistance to City departments.
- Resolves difficult or sensitive customer service inquiries or problems; responds to inquiries from employees and the public.
- Assists with Risk Management support with claims and records; prepares files; responds to questions and inquiries regarding workers' compensation benefits/claim and liability claims; participates in Safety Committee meetings, and other related Risk Management programs.
- Maintains and updates department web page on City’s website, NEOGOV, and other Human Resources/Risk Management software applications.
- Represents Human Resources/Risk Management at various functions (e.g., job fairs, health/benefit fairs, committees, meetings, and other City-wide events) as requested.
- Assists in the review, development, and implementation of procedure related to manual or automated record keeping and other operational activities to improve and ensure efficiency of services.
- Prepares, maintains and updates system information, databases, tracking systems, logs, correspondence, and/or other related documents; oversees and provides for the maintenance of files, records, data and functional/program documentation.
- Organizes and coordinates a variety of programs, projects and special events; stays abreast of new trends and innovations in the field of human resources and risk management.
- Ensures the confidentiality of personnel information.
- Assists as needed with preparing purchase orders and procurement transactions for budget compliance as well as processing accounts payable/invoices.
- Assists as needed with processing Personnel Action Forms.
- Performs other duties as required.
Knowledge of:
- Technical principles and practices of Human Resources Management/Risk Management specific to area of assignment.
- Computer applications such as word processing, spreadsheets, and statistical databases, NEOGOV, MyCalPERS, and carrier portals.
- Standard office practices, procedure and equipment.
- Excellent customer service principles and practices.
- Comprehensive understanding of department functions, devices, policies, practices and procedures.
- Principles of project leadership/coordination.
- Principles of business letter writing and basic report preparation.
- City codes and ordinances, and administrative rules and regulations affecting departmental operations.
- General City operations.
Ability to:
- Understand and explain personnel and employment rules, regulations, policies, and practices.
- Interpret and apply salary resolutions, City ordinances and administrative rules and regulations affecting departmental operations and personnel matters.
- Perform complex and specialized technical work involving initiative and using independent judgment.
- Learn and keep up-to-date on technical work assigned to specific area of assignment.
- Critically review source data, detect and correct errors.
- Exercise good judgment and confidentiality in maintaining critical and sensitive information.
- Work independently and follow through on assignments to ensure accuracy.
- Work under pressure to meet multiple and simultaneous deadlines.
- Collect and compile information and data.
- Perform mathematical computations including calculation of percentages, averages, medians.
- Understand and carry out complex oral and written instructions.
- Use proper English grammar and spell correctly.
- Communicate effectively both orally and in writing.
- Prepare and edit reports.
- Maintain a friendly and pleasant attitude and deal tactfully, politely and effectively with City Council members, Commissioners, senior staff, employees, retirees and the general public.
- Learn and utilize software applications specific to Human Resources/Risk Management programs.
- Present formal information in one-on-one and group situations.
- Shift priorities as departmental workload demands require.
EDUCATION AND EXPERIENCE REQUIREMENTS
Graduation from high school or evidence of equivalent educational proficiency, preferably supplemented by coursework in human resources, business administration, public administration, or related field AND four years of experience performing complex technical/clerical functions requiring the entry, review, and maintenance of electronic data stored in a database, in support of human resources activities including experience with NEOGOV, and other human resources software applications.
OR
An associate degree from a recognized college or university, preferably including or supplemented by coursework in human resources, business administration, public administration, or related field AND two years of experience performing complex technical/clerical functions requiring the entry, review, and maintenance of electronic data stored in a database, in support of human resources activities including experience with NEOGOV, and other human resources software applications.
An associate degree from a recognized college or university, preferably including or supplemented by coursework in human resources, business administration, public administration, or related field AND two years of experience performing complex technical/clerical functions requiring the entry, review, and maintenance of electronic data stored in a database, in support of human resources activities including experience with NEOGOV, and other human resources software applications.
OR
A bachelor's degree from a recognized college or university, preferably including or supplemented by coursework in human resources, business administration, public administration, or related field AND one year of experience performing complex technical/clerical functions requiring the entry, review, and maintenance of electronic data stored in a database, in support of human resources activities including experience with NEOGOV, and other human resources software applications.
CERTIFICATES OR LICENSES:
Must possess and maintain a valid California Class C driver’s license, acceptable driving record, and evidence of insurance are required.
PHYSICAL AND MENTAL DEMANDS:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
While performing the duties of this class, the employee is constantly required to sit, and occasionally to stand and walk; to occasionally stoop, bend, kneel, crouch, reach, and twist. The employee must be able to verbally communicate to exchange information. The employee must be able to operate standard office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; and reach with hands and arms above the below shoulder level. The employee occasionally lifts and carries records and documents typically weighing less than 20 pounds.
Specific vision abilities required by this class include close vision and the ability to adjust focus.
MENTAL DEMANDS
While performing the duties of this class, the employee is regularly required to use oral and written communication skills, read, and interpret data. Thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and project concurrently; meet intense and changing deadlines given interruptions; and interact appropriately with staff, management, city officials, contractors, public and private representatives, and others in the course of work.
WORK ENVIRONMENT
The employee frequently works in office conditions where the noise levels are usually moderate, at or below 85 decibels. The employee may attend City council meetings, city events, and other functions, including functions being held during evening and weekend hours.
SPECIAL CONDITIONS
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all La Habra city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
The City of La Habra is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.
INTERESTED IN APPLYING?
To be considered for this opportunity, please submit a City application online through the Human Resources Department webpage at www.governmentjobs.com/careers/lahabraca. Completed applications will be accepted until Sunday, February 2, 2025. Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position. However, resumes will not be accepted in lieu of a City employment application.
All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to oral interview and/or written exams. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and will also be fingerprinted. If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.
APPLICATION PROCEDURE
To be considered for this opportunity, please submit a City application online through the Human Resources Department webpage at www.governmentjobs.com/careers/lahabraca. Completed applications and resume will be accepted until posting closes. Applications will be screened and those applicants deemed best qualified will be invited for an oral interview. Candidates must successfully pass the oral interview in order to be placed on the eligibility list. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and will also be fingerprinted.
If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.
This bulletin is not a contract, neither expressed nor implied.
Any provision herein may be modified or revoked.
Salary : $59,074 - $83,125
