What are the responsibilities and job description for the Police Dispatcher (Entry Level & Experienced) position at City of La Mesa, CA?
Police Dispatcher (Entry Level & Experienced)
Salary
67,100.80 - $85,654.40 Annually
Location
91942, CA
Job Type
Regular Full-Time
Job Number
24-32
Department
Police Department
Opening Date
09 / 18 / 2024
Closing Date
11 / 18 / 2024 11 : 59 PM Pacific
- Description
- Benefits
- Questions
Position Summary
City of La Mesa
Police Dispatcher - Entry Level & Experienced
The La Mesa Police Department seeks your interest in a unique career opportunity as a Police Dispatcher. A Police Dispatcher is responsible for all incoming telephone calls to the Police Department, including 9-1-1 calls; handling the Police Radio; and documenting all activities in a computer-aided dispatch program while operating multiple computer systems.
The ideal candidate has the following characteristics and skills :
The La Mesa Police Department maintains the highest commitment to the community through service, honor, integrity and professionalism. If you are ready to join our tradition of excellence, we welcome your interest - apply today!
Key Responsibilities
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and / or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be :
Education / Training :
Equivalent to the completion of the twelfth grade supplemented by specialized training in communications, public safety dispatch or a related field.
Experience :
Certificate :
Examination Process
APPLICATIONS MAY BE FILED ONLINE AT : www.cityoflamesa.us. (https : / / www.governmentjobs.com / careers / lamesa)
Interested applicants must submit an online application and reply to the application questions. This recruitment will remain open to accepting applications until the needs of the City are met. Interested candidate are encouraged to apply immediately. Unless specifically stated otherwise in this announcement, all requirements must be met at the time of application, and all required licenses and certificates must be current and valid.
Candidates who meet minimum qualifications for this position, and whose overall qualifications best meet the needs of the City will be invited to participate in a CritiCall performance aptitude test. Candidates passing the CritiCall test will be invited to an appraisal interview. Selected candidates will begin the background investigation process. The CritiCall test may be waived for candidates accepted for lateral consideration and for candidates who have successfully passed the CritiCall test administered by the City of La Mesa within the last six months.
NOTE : Candidates under consideration for employment must undergo a polygraph examination and successfully pass a thorough background investigation. Refer to the La Mesa Police Department Background Disqualifying Factors. Employment is contingent upon successful completion of a pre-employment P.O.S.T. medical evaluation and psychological evaluation. The medical evaluation includes an alcohol / drug screen.
Each applicant must complete this supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to continue in the selection process. Resumes in lieu of this questionnaire will not be accepted. Please be as descriptive as possible in your responses. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
Do you have experience as a law enforcement emergency call taker AND radio operator (Experienced Dispatcher)?
Describe your experience as a law enforcement emergency call taker and radio operator (include name of employer(s) and years of service). If no experience, type "n / a."
Please indicate which systems, if any, you have experience in operating.
Please describe your experience with ARJIS, e-SUN, SDLaw, CLETS, and / or the San Diego / Imperial County 800MhZ Regional Communications Systems? If no experience, type "n / a."
Do you have experience in operation of a computer aided dispatch system (CAD) (Experienced Dispatcher)?
Describe your experience operating a CAD system (include name of employer(s) and years of service). If no experience, type "n / a."
Do you have specialized training in communications, public safety dispatch, or a related field?
Describe your specialized training in communications, public safety dispatch, and / or related field. If no experience, type "n / a."
Do you possess a P.O.S.T. Basic Complaint / Dispatcher certificate? If yes, attach a copy to your application.
Do you possess a typing certificate of 40 net words per minute that is less than one year old? (online typing certificates will not be accepted). If yes, please attach a copy to your application.
I understand that the City is currently waiving the requirement of attaching a current typing certificate at the time of application and that I will be required to provide proof of proficiency in typing 40 nwpm prior to hire.
Dispatchers work both day and night shifts which are very similar to shifts worked by police officers. Historically, new dispatchers will work several years on the night shift, which run from 5 : 00 p.m. to 5 : 00 a.m. Are you available to work any and all shifts, including nights, early mornings, weekends or holidays?
APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA ELECTRONIC MAIL (E-MAIL) : The City of La Mesa Human Resources Division uses e-mail to notify our applicants of important information relating to the status and processing of your application. Therefore, as an applicant, you are hereby advised of the following : 1. Ensure that the e-mail address and contact information you provide is current, secure, and readily accessible to you. Do not share e-mail addresses. Spam or other filters should be adjusted to accept our e-mails. We will not be responsible in any way if you do not receive our e-mail notifications, i.e., for the non-delivery of e-mail or if you fail to check your e-mail inbox on a timely basis, etc. 2. Carefully read any notices that we send in a timely manner. Follow further instructions, if any. We recommend that you print and keep a hard copy of our notices for your records. I acknowledge that I have read, understand, and agree to the above.
Required Question
Agency
City of La Mesa
Address
8130 Allison Avenue La Mesa, California, 91942
Phone
619-667-1175
Website
http : / / www.cityoflamesa.us
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Salary : $67,101 - $85,654
