Public Works Operations Manager

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Assume management responsibility for assigned areas in the Operations Division; plan, manage and oversee the daily functions, operations and activities of assigned public works functional areas including streets, sidewalks, storm water and drainage systems, street sweeping, traffic signage and striping, parks, fleet, building and wastewater systems maintenance and operations.
• Manage and oversee public works programs, such as concrete and asphalt repair, street sign replacement, park maintenance, fleet maintenance, building maintenance, wastewater, storm water and other public works maintenance programs, including in-house supervision, planning, estimating, as well as contract development and execution.
• Participate in the development and implementation of goals, objectives, policies, and priorities for assigned areas; recommend appropriate service and staffing levels; recommend and administer policies and procedures.
• Participate in the development and administration of and oversee departmental section budgets.
• Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assess and monitor workload, administrative and support systems, and internal reporting relations; identify opportunities for improvement and make recommendations.
• Participate in the selection of, train, motivate, and evaluate assigned personnel; provide and/or coordinate staff training; work with employees on performance issues; recommend discipline.
• Recommend and administer polices and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met.
• Oversee the development of consultant requests for proposal for professional and/or construction services and the advertising and bid processes; evaluate proposals and recommend project award; administer contracts after award.
• Meet and confer with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; provide information regarding City development requirements.
• Provide technical information and instruction regarding applicable procedures and methods; interpret and explain rules, regulations and procedures; answer questions and resolve concerns.
• Serve as a liaison for the assigned section to other City departments, division, and outside agencies; attend meetings, as necessary; provide staff support to commissions, committees, and task forces, as necessary; negotiate and resolve significant and controversial issues.
• Receive, investigate, and respond to difficult and sensitive problems and complaints in a professional manner; identify and report findings and take necessary corrective action.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Perform related duties as required.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of an associate's degree from an accredited college with courses in public and/or business administration, trades, construction and/or facilities management, equipment maintenance, landscape, and horticulture.

Experience:

At least four (4) years of increasingly responsible experience in public works systems and/or equipment maintenance repair including at least two (2) of those years with administrative and supervisory experience. 

License or Certificate:

Possession of an appropriate, valid driver's license with a satisfactory driving record.  

Salary : $117,125 - $142,355