What are the responsibilities and job description for the Part Time Utility Billing Clerk position at City of La Salle?
The City of La Salle is seeking a PART TIME Utility Billing Clerk. A range of 16-24 hours per week. Preferred hours are 8 a.m. - 4 p.m., two to three days a week. This position can't exceed 1,000 hours per year.
The position would perform a variety of administrative duties such as:
- Receiving and processing utility payments and other revenue payments.
- Maintaining customer account records.
- Processing various work order requests, such as branch pick-up and pothole repairs.
- Reviewing consumption history and informing customers of high water usage.
- Providing customer service by answering the telephone, responding to emails, and assisting customers at City Hall.
- Assisting with the sale of City garbage stickers.
- Responding to citizen concerns, including garbage and recycle complaints.
- Administering the shut off process for delinquent utility accounts.
- Opening and distributing incoming and outgoing mail.
Required qualifications include:
- Graduation from high school education or GED equivalent.
- Ability to communicate verbally and in writing effectively with all levels of management, City officials, vendors, other employees, and the general public.
- Ability to establish and maintain effective working relationships with employees, other departments, and the public.
- Ability to use office technology, including a computer, scanner, copier, and fax machine.
- Ability to perform multiple tasks effectively.
- Ability to organize, prioritize, and carry out office work with minimal supervision.
- Maintain a professional appearance and attire.
Preferred qualifications include:
- Prior experience with cashier operations and customer service.
Prior to employment, the applicant must pass a background check.
Applications will be accepted through April 18, 2025.
The City of La Salle is an equal employment opportunity provider and employer.
Job Type: Part-time
Pay: $24.65 per hour
Expected hours: 16 – 24 per week
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your availability?
- What is your experience with Microsoft Office products?
- Do you have cashier experience?
- Do you have customer service experience?
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- LaSalle, IL 61301 (Required)
Work Location: In person
Salary : $25