What are the responsibilities and job description for the Information Technology Technician position at City of La Vista?
Are you a tech-savvy professional looking to make a meaningful impact in public safety? The City of La Vista is searching for an Information Technology Technician to support and maintain specialized IT systems critical to police, emergency services, and public works operations. This role ensures seamless communication, security, and efficiency in public safety technology, making a direct difference in the community. As a key team member, you will work hands-on with mobile data computers, radio communication systems, surveillance technologies, and much more.
If you're passionate about technology, problem-solving, and supporting first responders, we want to hear from you! The City of La Vista offers competitive wages and excellent benefits, making this an exciting opportunity to grow your career while making a real impact. See the attached job description for full details on responsibilities and qualifications.
Key Responsibilities
- Configure, order, deploy, and maintain Mobile Data Computer (MDC) systems and accessories.
- Manage and support software applications including MACH, TraCS, Mobile AFIS, RMS, and ALPR.
- Install, integrate, and maintain technology systems within police and city vehicles.
- Maintain and manage citywide radio communication systems.
- Support the deployment and compliance of body-worn cameras and in-car video systems.
- Ensure compliance with data security standards and best practices for public safety technology.
- Troubleshoot and resolve hardware and software issues for various IT systems and devices.
- Provide training and technical support to public safety personnel.
- Assist in the maintenance of citywide surveillance and recording systems.
- Stay informed about emerging technologies and trends in public safety IT.
Qualifications
- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of two (2) years of experience in IT support, systems administration, or public safety technology.
- Valid driver’s license and reliable transportation required.
Key Skills & Abilities
- Proficiency with Windows, iOS, Android, Office 365, and Adobe.
- Strong problem-solving, analytical, and communication skills.
- Knowledge of network security, data protection, and IT infrastructure.
- Experience with public safety technology such as MDCs, radios, body-worn cameras, and AFIS.
- Understanding of CJIS compliance is a plus.
- Preferred experience in a municipal or public sector environment.
- Ability to manage multiple projects and work independently or collaboratively.
- Maintain confidentiality and professionalism.
- Flexible schedule, including nights and weekends as needed.
- Experience with MACH, TraCS, and Motorola P1 software is a plus.
