What are the responsibilities and job description for the GUEST RELATIONS MANAGER position at City of Lafayette, Indiana?
Job Posting
The following position is available with the City of Lafayette. If you are interested in being considered for this position,
applications are ONLY available on-line - http://www.lafayette.in.gov/employment/
This position is open until filled.
Available with the Parks Department:
POSITION:
Guest Relations Manager
LOCATION:
Tropicanoe Cove
HOURS:
Seasonal – 40 hours/week. Includes evenings, weekends and holidays.
SALARY:
$18.00-$20.00/hour
DESCRIPTION:
Incumbent serves as Guest Relations Manager and is responsible for supervising the day-to-day operations and functions of
Lafayette Parks aquatics cash operations. Supervises and directs assigned personnel, including interviewing applicants,
hiring maintaining adequate staffing levels, delegating work assignments, approving work schedules, providing regular in-
service training, evaluating performance, resolving problems and terminating as needed. All other duties as assigned.
REQUIREMENTS:
Must be at least 18 years of age. Must have a high school diploma or GED. Must have a minimum of 2 years of cash
handling experience or equivalent education in related field. Certification or ability to obtain certification in CPR and First
Aid safety. Ability to regularly work extended, weekend and/or evening hours. Ability to effectively communicate orally and
in writing with co-workers and swimming pool patrons, including being sensitive to professional ethics, gender, cultural
diversities and disabilities. Ability to act as a host/hostess at Tropicanoe Family Aquatic Center, providing outstanding
customer service in a friendly, knowledge and efficient manner. Ability to assertively interact with patrons. Ability to work
alone and with others in a team environment, and maintain appropriate, respectful inter-relationships with co-workers.
Ability to work on several tasks at the same time, often under time pressure, and complete assignments effectively amidst
frequent distractions and interruptions.
The City of Lafayette is an Equal Opportunity Employer
Salary : $18 - $20