What are the responsibilities and job description for the PARKING CUSTOMER SERVICE REP - PT position at City of Lake Worth Beach?
Job Description
Job Description
The City of Lake Worth Beach invites qualified individuals to apply for the position of Parking Customer Service Representative (Part-Time).
This is a Part-Time Permanent, Non-Exempt position based on a 29-hour work week with an hourly rate $16.92.
This position is Non-Bargaining. The individual in this position will work in the Parking Office located at 501 Lake Avenue, Lake Worth Beach, Florida 33460.
Part-time employees are not eligible for City Health and pension plans.
SUMMARY :
Under general supervision, the individual in this position will engage and communicate with the general public and City departments regarding parking citations and / or parking services. The individual in this role be responsible for assisting Parking Officers, Employees, and the General Public while assisting with accounts, reports, spreadsheets, various computer programs and other clerical duties. May work as a Part-Time Parking Enforcement Officer as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Assist the public and employees with questions regarding parking in Lake Worth Beach, Florida
- Assist the public and employees with citation information and payments and information.
- Assist the public and employees with permit information and payments and information.
- Assist the public and employees with boat ramp parking and payments and information.
- Assist the public and employees with towing and immobilization payments and information.
- Work in the Parking Office on regular and assigned duties daily. Creating end of day balances.
- Generate and create financial reports.
- Being skilled in operating computers and multiple software systems.
- Use of two-way radio communications.
- Assist with sales of products.
- May act as Parking Hearing representative.
- Maintaining effective communications.
- Managing multiple priorities.
- Being detail oriented.
- Other duties may be assigned.
ESSENTIAL FUNCTIONS :
EDUCATION AND EXPERIENCE :
High School Diploma or GED. Three (3) or more years of experience in high volume administrative or customer service; or an equivalent combination of training and experience. Proficient in Windows, database management programs and Microsoft Office applications (i.e. : Word, Excel, Access, etc.). Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.
CERTIFICATES AND LICENSES :
Must possess a valid Florida Driver’s License and clean driving record.
Must possess or able to obtain State Parking Enforcement Specialist Certification.
The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $17
