Municipal Housing Operations Manager, (B253910-2), 212, Housing Airport

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Supervises, directs, and evaluates assigned staff. Supervisory functions include: makes hiring and termination decisions; prioritizes assignments and directs work; develops and oversees employee work schedules and approves time away from work; provides and/or facilitates employee training and development; approves/processes employee concerns and problems and counsels or disciplines as appropriate; completes employee performance appraisals; determines or makes recommendations regarding new hire salaries and salary changes; and acts as liaison between employees and management.
• Monitors and directs day-to-day activities for Municipal Housing and ensures efficient use of all resources.
• Analyzes revenues and expenses; devises new ways to increase profitability.  
• Prepares and follows the yearly budget for Municipal Housing and Noise Abatement funds.
• Reviews and approves administrative, payroll, and grant reports.
• Ensures sure all City Ordinances, Policies and Procedures are followed by employees; updates housing ordinances, policies, and lease documents as required. 
• Addresses and resolves tenant and employee issues and concerns.
• Executes administrative duties, such as submitting grant applications, attending management meetings, preparing presentations, and reviewing and approving purchases.
• Seek grant opportunities to enhance services to the community.
• Implement an inspection and capital improvement program to make sure all rental units are in compliance with Housing Quality Standards, State and Local Building Codes. 
• Review overall operations and employee performance to ensure excellent quality services are provided to the public (tenants & applicants)
• Manage market and lease all dwelling rental units owned by City of Laredo
• Represents the City in court when forceable detainers are filed
• Prepare and make presentations to City Council and public concerning budgets, contracts, status reports, and other related issues. 
• Prepare, review and authorize formal specifications and obtain competitive bids and make recommendations to award contracts.
• Approve purchase requisitions to purchase all operating materials and approve all related documents submitted for payment of invoices.
• Prepare feasibility studies to create additional affordable housing, supervise the construction of additional affordable housing units and obtain new property management contract to create additional rental units for the department and the City.
• Review, make recommendations, and negotiate contract with firms that are involved in the construction of affordable housing units. 
• Write procedures and policy guidelines for operations and new housing programs.
• Meet with the public to explain housing programs and hear complaints from public, tenants and applicants 
• Performs related work as required.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of construction processes, building materials, and tools
• Knowledge of basic accounting principles, budgeting, cost allocation, and grant funding
• Knowledge of City Ordinance, Resolution, and Motion processes
• Knowledge of payroll system and process
• Knowledge of grant administration and guidelines 
• Knowledge of City policies and procedures
• Knowledge of modern office procedures and methods including computers and applicable software, including Microsoft Office
• Knowledge of English grammar, spelling, and punctuation
• Knowledge of the principles and practices of employee supervision

Skills and Abilities:

• Skill in property management
• Skilled in customer service delivery
• Skill in organization and time management 
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Ability to maintain objectivity
• Ability to troubleshoot and problem solve
• Ability to analyze and forecast future revenues and expenses
• Ability to prioritize resource allocation and utilization
• Ability to analyze documents and implement required updates
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships 
• Ability to meet schedules and deadlines of the work
• Ability to build and maintain effective working relationships with others.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Occasional exposure to unpleasant environmental conditions and/or hazards.        Occasional outside work.
• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations 

Position will require the employee to work in the following types of work environments
 
 Seldom

• Street environment (near moving traffic)
• Confined space 

 Sometimes

• Outdoor environment
• Construction site

 
 Frequently

• Office or similar indoor environment
• Vehicles
• Warehouse environment

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

• Communicable diseases

Seldom

• Individuals with known violent backgrounds
• Fumes or airborne particles
• Toxic or caustic chemicals or substances
• Loud noises (85 decibels such as heavy trucks, jack hammers, construction)

Sometimes

• Extreme cold (below 32 degrees)
• Extreme heat (above 100 degrees)
• Moving mechanical parts

Frequently

• Individuals who are hostile or irate

Travel 

Position will require the employee to travel

Never

• National travel
• International travel

Sometimes

• Regional travel

• Local travel

• Bachelor’s Degree from an accredited* college or university in Business Administration, Public Administration, or related field
• At least five (5) years of experience in property management, accounts receivable/accounts payable, housing programs, or related field including four (4) years of supervisory experience

•  Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled test or interview.

Salary : $74,298 - $92,872