What are the responsibilities and job description for the Public Educator position at City of Las Cruces, NM?
Nature of Work
Environmental Factors
Physical Factors
Work Situation Factors
Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
FIRST CONSIDERATION MAY BE GIVEN TO CURRENT EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS.
Full-time, regular, non-exempt position
This position is graded RN13.
Duties and Responsibilities
- Creates, develops, and delivers public education programs focused on fire department services and community engagement to strengthen program knowledge and preparedness in the community.
- Coordinates and participates in community events, open houses, and public outreach activities to share fire safety information and enhance public awareness of the Las Cruces Fire Department and it’s programs and services.
- Develops educational resources for internal staff and external audiences.
- Implement and oversee training sessions for staff on outreach activities and communication techniques; develops internal guidelines for engaging with public and media outlets, collaborates with City communications team to ensure consistent messaging.
- Use photo and video equipment and editing software to create engaging content that communicates the department's mission effectively; manages and develops content for social media and updates various social media platforms; coordinates the development and distribution of information utilizing a variety of media and responds to inquiries to ensure effective, consistent, accurate, and timely communication.
- Assist in the development and dissemination of press releases, newsletters, and other communication materials.
- Evaluates the effectiveness of public education programs through surveys and community feedback; tracks and report on metrics such as internal training sessions, community interactions, and survey results measuring public understanding of fire safety.
Minimum Qualifications
Licenses/Certification(s)
Knowledge, Skills, and Abilities
Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
To view a summary of benefits offered by the City of Las Cruces,
