What are the responsibilities and job description for the Risk Management Administrator position at City of Las Cruces, NM?
Nature of Work
Environmental Factors
Work is performed in a standard office environment; may travel to other City facilities and outdoor locations which may involve exposure to all traffic and weather conditions, noise, debris, dust, walking on uneven surfaces and exposure to other obstacles and hazards.
Physical Factors
Light physical demands. Frequent use of a personal computer and telephone.
Work Situation FactorsPosition involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.
FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY OF LAS CRUCES EMPLOYEES WHO MEET ALL MINIMUM QUALIFICATIONS
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Full-Time, Exempt
Duties and Responsibilities
- Manages, plans, organizes, coordinates, and administers functions, staff, and activities of the Risk Management and Safety and Occupational Health programs; handles risk identification, loss control, insurance and self-insurance, asset protection, investigations and claims; identifies and analyzes risks, and recommends appropriate risk transfers, controls and financing strategies to minimize spending while maximizing the reduction of the negative effects of a variety of associated risks and operations.
- Administers insurance coverage for a variety of risk exposures; evaluates insurance costs and self-insured retentions to determine the efficiency and effectiveness of self-insurance versus commercial insurance.
- Processes liability claims, investigates validity, determines potential negligence, evaluates claims, and handles all documentation.
- Meets regularly with staff to review work in progress, discuss and resolve administrative, workload, and technical issues, and to prioritize and assign tasks and projects; evaluates and analyzes functions, resources, processes, and procedures to identify issues and recommend changes for improvement.
- Collects and analyzes data to prepare and present various special and recurring reports to provide accurate and timely information related to assigned functions and duties; develops and presents information in clear and easily used formats; maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action.
- Manages and monitors financial activities of assigned budgets to ensure compliance and meet performance targets and goals; oversees procurement activities for supplies, services, equipment, and other items to monitor that all activities comply with established policies and processes.
- Remains current with industry programs and practices to ensure the use of best practices in risk transfers, loss controls, risk financing techniques, and insurance coverage; ensures high quality services are provided in assigned areas, programs, activities, and work products.
- Analyzes operations, identifies, and resolves problems, evaluates trends, and recommends operational, procedural, and technical improvements to mitigate loss exposures; develops and manages projects and strategies to determine scope and priorities.
- Manages claims investigations and lawsuits for liability, workers comp, and damage claims; manages records retention and loss experience data and files; chairs the City Safety Committee; monitors, prepares, and presents various special and recurring reports which may concern, but are not limited to, legislation, changes in insurance coverage, loss trends, and other related topics that may impact the City.
- Works to reduce the frequency and severity of accidental losses to achieve a workplace environment committed to safety and loss prevention; develops and updates assigned plans, administers training, and drug and alcohol testing programs to comply with state and Federal regulations and City policies.
- Develops and recommends current and long-range plans and policies; evaluates programs and operations to identify areas for improvement; monitors results compared to performance benchmarks, and evaluates progress toward achieving goals; manages and coordinates special projects.
- Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.
Minimum Qualifications
Bachelor's degree in Industrial Relations, Business or Public Administration, or related field AND three (3) years professional work experience in safety programs and risk management analysis, preferably in a municipal or state agency. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
Licenses/Certification(s)
Knowledge, Skills, and Abilities
Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the services provided including, but not limited to, risk management, insurance, and worker's compensation; occupational and environmental safety and health hazards, and safety practices and procedures; applicable state and Federal laws and regulations; methods and standards for preparing business correspondence, business English, spelling, and grammar; business and personal computers and related software to effectively perform the functions and duties of the position; principles and practices of effective project and administrative management including project planning, personnel management, recordkeeping, records management, budgeting, strategic planning, and effective employee supervision, training, and development; principles and practices of effective customer service and problem resolution techniques; techniques and practices for efficient and cost effective management of resources; business and personal computers and applicable software applications; City organization, operations, policies and procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities timely and with accuracy to meet deadlines and ensure achievement of goals and objectives; read, understand, interpret, and ensure compliance with a variety of plans, standards, policies, procedures, rules, and regulations governing related activities, programs, and functions; safely operate associated tools, equipment, and motor vehicles; navigate across even and uneven surfaces; perform technical reading and writing; analyze trends and statistical information regarding risk management and related programs and functions; communicate appropriately and effectively orally and in writing; use sound judgment in decision-making with routine operations and during malfunctions or other emergencies; respond timely and effectively to emergency situations; research and compile applicable information and maintain accurate records; prepare and present various special and recurring reports, forms, and documents to provide accurate and reliable information containing findings and recommendations; review documents and extract relevant information; firmly and impartially supervise, coach, counsel, mentor, lead and direct the activities of staff; establish and maintain effective working relationships with employees, other agencies, and the public to appropriately address, resolve, prevent, or minimize issues and items of concern.
Skills in: analyzing issues, evaluating alternatives, and making logical recommendations based on findings to address issues and/or improve services, procedures, policies, and methods; researching, interpreting and communicating policies, regulations, and technical procedures and information; using independent judgment and personal initiative within established procedural guidelines; maintaining complete and accurate records; operating a personal computer with installed generic and specialized software; effectively managing and leading staff and delegating tasks; assessing and prioritizing multiple tasks, projects and demands; interpreting technical instructions and documents and analyzing complex variables.
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