What are the responsibilities and job description for the Real Time Crime Center Technician position at City of Las Cruces?
Performs full performance level work monitoring camera systems relating to in progress situations in the real time crime center of the Police Department. Searches for real time camera assets and provides real-time situational awareness utilizing police databases, radios, and telephones to responding resources for priority calls.
Environmental Factors
Work is performed in an office environment.
Physical FactorsLight physical demands with frequent to constant use of a personal computer; occasional lifting/carrying items weighing up to twenty (20) pounds; requires sufficient communication capabilities, powers of observation, manual dexterity, tactile senses, mobility, and physical reflexes necessary to effectively and safely perform the essential job functions.
Work Situation FactorsPosition involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Also involves working extended hours, including evenings, weekends, and holidays; on-call status on a rotational basis twenty-four (24) hours a day, seven (7) days a week. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.
FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY OF LAS CRUCES EMPLOYEES WHO MEET ALL MINIMUM REQUIREMENTS.Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Full-Time; Regular; Non-Exempt.
This position is graded at RN14.
- Collects, manipulates, interprets, and analyzes data for the preparation and dissemination of reports on a wide variety of crime events, crime trends, criminal associations, criminal transactions, and predictive crime prevention processes; identifies crime patterns associated with time, location, and similarities; determines geographic "hotspot" of criminal activity through GIS resources and provides timely, mapping and imagery depicting such identified locales.
- Assists and communicates with police officers, detectives, and other personnel in the field from real time crime center resources; facilitates development of tactical plans and strategies for responding to, and preventing, the occurrence of crime; provides statistical analysis in support of personnel and deployment allocations.
- Attends or conducts staff meetings to exchange information and coordinates with outside agencies to assist with law enforcement activities; participates and integrates crime analysis as a vital part of the goals of the real time crime center.
- Reviews, edits, and creates digital evidence for officers, detectives, attorneys, courts, open records requests, other law enforcement partners and testifies in court; coordinates the body worn cameras for set up and operation; troubleshoots problems and implements solutions.
- Issues special bulletins, alerts, or other notices to law enforcement or others of significant criminal activities or special hazards and advises appropriate personnel of criminal activity via appropriate resources.
- Monitors laws, rules, policies, procedures, and emerging technology in the field of real-time crime center operations and recommends new or improved technologies, processes, or procedure.
- Ensures compliance with all applicable Federal, State, County, and City laws and ordinances, rules, regulations, standard, policies, and procedures; oversees and ensures adherence to established safety procedures.
- Maintains awareness of all activities, in-progress calls for services and incidents; connects related information and provides additional support; audibly monitors available sources.
- Provides real-time video and audio support to officers for crimes in progress or crimes freshly committed and historical data to support ongoing criminal investigations.
- Assists operational and administrative personnel in planning the deployment of resources for the suppression of criminal activities; responds to requests for video evidence during and after critical incidents.
- Conducts daily camera performance updates and provides a report of the results; stores and archives video recordings.
Associate degree from an accredited institution with a major in business administration, criminal justice, criminology, information systems, statistics, or related field AND three (3) years of experience in criminal justice or similar law enforcement environment. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
Licenses/Certification(s)
Valid driver’s license may be required or preferred. If applicable, position requires an acceptable driving record in accordance with City of Las Cruces policies. Must pass thorough background investigation.
Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
Skills in: reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures; effectively managing assignments; responding to inquiries timely and within the scope of delegated authority; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; effectively working independently, or as a team member, in various environments with changing priorities; preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas.
Salary : $23
