What are the responsibilities and job description for the Teen Outreach Specialist position at City of Las Cruces?
Performs a wide range of outreach activities for schools, day cares, retirement homes, convention center, and any other community large event. Communicates museum programs and services and participates in marketing efforts.
Environmental Factors
Work is performed in various environments and facilities. Works with the public and various environments.
Physical Factors
Light physical demands. Frequent use of a personal computer.
Work Situation Factors
Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services.? Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.?
FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY OF LAS CRUCES EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS.Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
Full-time, regular, Non-exempt.
This position is a grade RN13.
- Performs outreach activities each month to communicate and facilitate museum programs and events; plans effective outreach activities and provides education and insight.
- Plans, organizes, and directs special programs; meets and engages with city staff, educators, community groups, and members of the public to discuss programs and projects.
- Designs, develops, implements, and monitors various marketing and promotional efforts, makes public presentations regarding museum activities and programs.
- Monitors, evaluates, and reviews programs for effectiveness and success; recommends new programs and updates to existing programs.
- Tracks services provided to the community and monitors results of projects and specialized programs; generates, prepares, and presents various special and recurring reports to provide timely and accurate information.
- Provides excellent and efficient customer service to visitors; answers and responds to inquiries from the public; prepares and presents various special and recurring reports to provide consistent, accurate, and timely communication an information.
- Trains and assists instructors, volunteers, Co-ops, interns, students, and camp counselors; coordinates events, meetings, and other visits; creates seamless workflow and logistics to enhance the museums credibility within the community.
Bachelor’s Degree in Art, Education, Humanities, Liberal Arts, Science or related and six (6) months of art and museum experience. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
Licenses/Certification(s)
Valid driver’s license may be required or preferred. If applicable, position requires an acceptable driving record in accordance with City of Las Cruces policies.
Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
Skills in: reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures; effectively managing assignments; responding to inquiries timely and within the scope of delegated authority; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; effectively working independently, or as a team member, in various environments with changing priorities; preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas.
Salary : $22
