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Finance Clerk

City of Lawrenceville, GA
Lawrenceville, GA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/28/2025

Salary : $26.00 Hourly

Location : Lawrenceville City Hall, GA

Job Type : Part-Time

Job Number : 202400096

Department : Finance

Function : Accounting

Opening Date : 02 / 24 / 2025

Closing Date : 3 / 10 / 2025 4 : 59 PM Eastern

Description

JOB SUMMARY

This position performs clerical duties in support of the department's collections and refund processing functions.

Examples of Duties

ESSENTIAL FUNCTIONS

  • Processes and distributes final utility bills, including past-due notices, collection notices, etc.; makes collection calls and negotiates payment arrangements.
  • Evaluates Utility Accounts to be disconnected due to circumstances outside of the normal disconnect process.
  • Forwards accounts to third-party collection agencies as required.
  • Research and prepares refund checks for final deposit returns, refund credit balances, lost and expired checks, security lights, and overpayments.
  • Processes payments that include incoming mail, overnight drop, ACH, credit card, and lockbox payments. Includes researching wrong, partial or missed account numbers, entering correct data into processing software, and coordinating receipt batches with deposits.

Develops and maintains a desk guide for position.

  • Balances new customer utility applications to customer deposits.
  • Retains records in accordance with state record retention guidelines.
  • Assists customers with questions and complaints.
  • Performs related duties.
  • Typical Qualifications

    KNOWLEDGE REQUIRED BY THE POSITION

  • Knowledge of billing principles and practices.
  • Knowledge of state records retention guidelines.
  • Knowledge of computers and job-related software programs.
  • Skill in the interpretation and application of city policies and procedures.
  • Skill in problem solving.
  • Skill in prioritizing and planning.
  • Skill in interpersonal relations.
  • Skill in oral and written communication.
  • Supplemental Information

    SUPERVISORY CONTROLS

    The Assistant Finance Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

    GUIDELINES

    Guidelines include relevant state and federal laws, and city and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

    COMPLEXITY / SCOPE OF WORK

  • The work consists of related clerical duties. Strict regulations and the need for accuracy contribute to the complexity of the position.
  • The purpose of this position is to perform clerical duties related to the department's collection and refund functions. Successful performance ensures the efficiency and effectiveness of those functions.
  • CONTACTS

  • Contacts are typically with coworkers, collection agency representatives, and the general public.
  • Contacts are typically to exchange information, resolve problems, and provide services.
  • PHYSICAL DEMANDS / WORK ENVIRONMENT

  • The work is typically performed while sitting at a desk or table. The employee frequently lifts light objects.
  • The work is typically performed in an office.
  • SUPERVISORY AND MANAGEMENT RESPONSIBILITY

    None.

    This position is not eligible for benefits.

    How many years of collections or related experience do you have?

  • None
  • Less than 2 years
  • 2 years
  • 3 to 5 years
  • 6 to 9 years
  • 10 or more years
  • How many years of customer service experience do you have?

  • None
  • Less than 2 years
  • 2 years
  • 3 to 5 years
  • 6 to 9 years
  • 10 or more years
  • Please briefly describe your customer service experience. If not respond, N / A

    Do you have any Utility software experience(s). If none respond, N / A.

    If yes, please briefly describe your experience(s). If none respond, N / A

    Provide your level of experience with Microsoft Office Products (Excel, Word, Outlook).

  • Novice
  • Some Exp. : Enter information and type a letter or email
  • Moderate : Excel functions, Word Formatting, Outlook text formatting
  • Expert : Pivot Table, Mail Merge, Word Styles, Outlook Survey
  • Describe your experience with Microsoft Office Products? If none respond, N / A

    Required Question

    Salary : $26

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