What are the responsibilities and job description for the Communications Operator position at City of Lima?
Job Classification: Communications Operator
The Lima Civil Service Board announces an open and competitive examination for the position of COMMUNICATIONS OPERATOR (EMERGENCY DISPATCHER). Candidates must take the ECOMM National exam through NTN www.nationaltestingnetwork.com and complete the Candidate PHQ (Personal History Questionnaire). To be considered, candidates MUST also complete the Typing Simulation and Computer Skills Test by logging in to your account portal.
Candidates must submit application and take examination.
1. Testing for the position must be completed through the National Testing Network www.nationaltestingnetwork.com
2. Application process is online at https://www.cityhall.lima.oh.us/FormCenter/Human-Resources-8/APPLICATION-FOR-CIVIL-SERVICE-EMPLOYMENT-117
Continuous Testing:
The City of Lima offers CONTINUOUS TESTING. Candidates who pass the exam with 70% or higher will be certified to the eligible list.
Rate of Pay: $27.20 per hour
Vouchers:
Residents of Allen Co, OH may receive a voucher to cover the cost of the entry-level exam. Candidates must show proof of residency
Contact Civil Service Board @ debra.vobbe@cityhall.lima.oh.us
Examination Process:
Testing for the position must be completed through the National Testing Network www.nationaltestingnetwork.com
When you visit the www.nationaltestingnetwork.com website:
- Complete the NTN registration process and schedule your test.
- Complete the Computer Skills Test and Typing Test (accessed through
your candidate account)
Application Process:
Candidates must also submit the Lima Civil Service application found at https://www.cityhall.lima.oh.us/FormCenter/Human-Resources-8/APPLICATION-FOR-CIVIL-SERVICE-EMPLOYMENT-117
Benefits:
- Healthcare, including major medical, dental; prescription; life insurance; wellness program
- Vacation accrual; sick leave; bereavement leave
- Retirement; deferred compensation program
- EAP program
- Paid holidays
Job Responsibilities:
Under general supervision
- Dispatches for police and fire departments
- Performs communications functions
- Prepares and maintains department records
- Performs computer data entry functions
- Establishes and maintains external relationships
- Maintains personal and professional competence and awareness
Qualifications:
- The training, education and work experience which indicate possession of the knowledge, skills and abilities listed below.
The minimum acceptable qualifications for this position are:
- Completion of high school education or equivalent
- One (1) year of work experience involving public contact
- Must be able to exercise independent judgement
- Type a minimum of 35 – 40 wpm
- Must pass National Testing Network Examination for this position (ECOMM Communications Exam)
- L.E.A.D.S. Certification (Must obtain within 12 months after appointment)
Department Overview:
The mission of the Lima Police Department is “To work in partnership with the community to improve the quality of life by creatively solving problems related to crime, the fear of crime, neighborhood decay, and to safeguard the constitutional rights of all”.
Population: Lima 35,868 Allen County 101,455
THE CITY OF LIMA IS AN EQUAL OPPORTUNITY EMPLOYER AND
ALL INDIVIDUALS, REGARDLESS OF SEX, RACE, RELIGION OR
NATIONAL ORIGIN ARE ENCOURAGED TO APPLY.
To Apply: Please complete the application at https://www.cityhall.lima.oh.us/FormCenter/Human-Resources-8/APPLICATION-FOR-CIVIL-SERVICE-EMPLOYMENT-117
Job Type: Full-time
Pay: From $27.20 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Lima, OH 45801 (Required)
Ability to Relocate:
- Lima, OH 45801: Relocate before starting work (Required)
Work Location: In person
Salary : $27
