Mailroom Clerk (County)

Salary : $18.46 - $23.64 Hourly

Location : Lincoln, NE

Job Type : Full time / probationary or status

Job Number : 202500033C

Department : Property Management

Opening Date : 01 / 06 / 2025

Closing Date : 1 / 20 / 2025 11 : 59 PM Central

Job Posting Information

This is varied, intermediate level clerical work.

Work involves varied and occasionally complex work methods and problems which may require the exercise of some judgment based upon knowledge gained through experience. Employees are responsible for making personal work determinations, but such decisions are usually made in accordance with established procedures and departmental policies. The variety and difficulty of work differs; among positions where work is more repetitive there is an added responsibility for finality of action. New employees of the class may work under close supervision while more complex phases of the work are being learned; after the initial training period, work accuracy and results may be checked only occasionally and employees ordinarily will receive detailed instructions only on new work assignments. Direction is usually available in handling difficult, important, or non routine matters. Typing is not ordinarily required for this position; however, employees of this class may be asked to perform typing tasks incidental to regular clerical duties. Supervision may be exercised over one or two subordinate clerical employees. This class is distinguished from the Clerk I by the added complexity, responsibility, and discretion of clerical assignments.

EXAMPLES OF WORK PERFORMED

Act as receptionist; answer telephone calls; provide information and answer questions or complaints according to prescribed rules; explain departmental policies and regulations; record and deliver messages to appropriate individuals.

Receive open and distribute mail to the appropriate personnel / sections; wrap, weigh and mail packages.

Maintain records; prepare forms for processing; verify information from written copy or computer terminal and make corrections as needed.

May compose routine correspondence.

File correspondence, documents, and other recorded data in complex filing systems; operate a variety of office equipment.

Operate a telephone / radio dispatch unit for the purpose of receiving and dispatching information to field units.

Provide standardized information to public concerning departmental regulations and respond to complaints.

Minimum Qualifications / Necessary Special Requirements

Minimum Qualifications : A working knowledge of modern office practices; or any equivalent combination of training and experience that provides the desirable knowledge, abilities, and skills.

DESIRABLE TRAINING AND EXPERIENCE

Graduation from senior high school or equivalent, and experience in general office and clerical work.

We value each Lancaster County employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position :

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
• We encourage a healthy work-life balance by offering 10 days of vacation leave and 13 days of sick leave that begin accruing upon hire plus 11 paid holidays and 20 hours of non-cumulative personal holidays per calendar year.
• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
• 30 days of Paid Parental Leave
• Employee Assistance Programs offering work / life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
• Up to 3 days of Funeral and Bereavement Leave
• 30,000 of Life Insurance
• 401(a) Retirement Plan . When you make an 8% contribution, the County will match your contribution 100%.
• Employer provided Post Employment Health Plan for eligible medical expenses
• Optional benefits include :

Medical and / or Dependent Care Flexible Spending Accounts

APPLICATION COMPLETION ACKNOWLEDGMENT : 1. This application process is hand scored. 2. All questions must be fully answered to receive full credit. 3. Copied / pasted answers will not receive full credit.4. "See resume" in lieu of providing detailed responses will not receive full credit.5. All employers, work and volunteer experience, and education referred to on this questionnaire must also be listed in the Work and Education sections of the application for verification and to receive credit.6. I am responsible for the accuracy and completeness of my application.

Indicate your experience working to resolve customer problems and concerns

If yes, please list the employer(s) from your application where you acquired this experience AND describe your work duties.

Indicate your experience with maintaining customer records.

If yes, please list the employer(s) from your application where you acquired this experience AND describe your work duties.

Indicate your experience with handling confidential information.

If yes, please list the employer(s) from your application where you acquired this experience AND describe your work duties.

Indicate your experience with answering and directing departmental phone calls.

If yes, please list the employer(s) from your application where you acquired this experience AND describe your work duties.

Indicate your experience with working independently

If yes, please list the employer(s) from your application where you acquired this experience AND describe your work duties.

I understand this position can be a physically demanding job requiring walking, lifting and standing on feet for long periods of time.

Required Question

Salary : $18 - $24