Public Safety Dispatch Supervisor

Salary : $29.79 - $38.04 Hourly

Location : Lincoln, NE

Job Type : Full time / probationary or status

Job Number : 202500147

Department : Police Department

Opening Date : 02 / 26 / 2025

Closing Date : 3 / 16 / 2025 11 : 59 PM Central

Job Posting Information

Responsible for duties related to supervising and coordinating the activities of the Emergency Communications Center on an assigned shift. Work involves responsibility for the supervision of subordinate Public Safety Dispatchers and Senior Public Safety Dispatchers engaged in utilizing various technologies used by a public safety communications center to receive, dispatch and assigns calls to Law Enforcement units, Fire and EMS (Emergency Medical Services). Ability to plan, assign and supervise work of subordinates for compliance with agency Rules and Regulations, General Orders and Standard Operating Procedures. Write SOP's in clear concise manner, review operational compliance, and able to maintain professional working relationships.

The hiring process will consist of an assessment and panel interview.

Qualifications : Graduation from a senior high school or equivalent with 4 to 6 years of experience in the operation of communication and emergency service equipment utilized in dispatching responding personnel; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.

We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position :

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
• We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days.
• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
• 30 days of Paid Parental Leave
• Employee Assistance Programs offering work / life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
• Up to 4 days of Funeral and Bereavement Leave
• 70,000 of Life Insurance
• 1,250 of Tuition Reimbursement
• 401(a) Retirement Plan . If you make a 7% contribution, the City will contribute 9%
• Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.
• Optional benefits include :

Medical and / or Dependent Care Flexible Spending Accounts

Allstate Voluntary Plans

Supplemental Term Life

Deferred Compensation Plans

CONFIDENTIALITY DISCLOSURE AND APPLICATION COMPLETION ACKNOWLEDGMENT : This application process uses a combination of automated and hand scoring of all application materials against screening criteria that have been established by the employer.1. I understand that if I have not completely and fully answered all application questions and / or supplemental questions with details, I may not receive full credit for my education and / or experience.2. Further, I understand that merely referring to my resume (e.g. "see resume" in lieu of providing detailed responses) is not sufficient for purposes of ensuring accurate application evaluation.3. All employers, work and volunteer experience, and education described in the following Supplemental Questions must also be listed on the application.4. I understand that I am responsible for the accuracy and completeness of my application and my responses to the supplemental questions.

Do you have any of the following certifications : (Check all that apply)

If other, please specify

Indicate your highest level of school.

Do you have experience operating communication and emergency service equipment utilized in dispatching public safety and medical emergency personnel? (Experience may include additional duties and training such as Incident Dispatch Team, Emergency Management Training or Education, volunteer activities, computer usage and other technologies that may be of a similar nature and when included with actual employment may total more than actual years employed. )

If yes, please list the employers from your application where you acquired this experience.

If yes, please describe your work duties.

Do you currently possess a valid Emergency Medical Dispatch certification through the International Academies of EMD?

If yes, please indicated when and where you acquired this certification.

Do you possess a current CPR certification?

By checking "Agree" below, I understand that I have made application to enter and participate in the completion of the competitive promotion examination process for the position of Public Safety Dispatch Supervisor. I understand that any false information I record on the application will be sufficient reason for rejection. Also, I attest that I have not received any prior information regarding the Public Safety Dispatch Supervisor Promotional Process. I further agree not to divulge any information to anyone regardless of their participation in the process until all candidates have completed the process. Failure to comply with these guidelines could lead to disqualification and / or disciplinary action.

Required Question

Salary : $30 - $38