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Destination Services Specialist

City of Little Rock, AR
Little Rock, AR Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Salary : $25.24 Hourly

Location : Little Rock Convention & Visitors Bureau, AR

Job Type : Full Time- Regular Position

Job Number : CVB-2025-01

Department : Little Rock Convention & Visitors Bureau

Division : Sales & Services

Opening Date : 01 / 15 / 2025

Closing Date : 2 / 17 / 2025 11 : 59 PM Central

FLSA : Non-Exempt

Bargaining Unit : N / A

Supervisory Responsibility? : No

On-Line Applications Only? : Yes

Department : : CVB

Grade : C41

The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety / Security Sensitive Designation

JOB OBJECTIVE : Join our dynamic team and play a key role in delivering exceptional convention services for groups hosting conferences, meetings, events, and more in the vibrant City of Little Rock. You'll be at the heart of creating memorable experiences for diverse clients, while contributing to the success of events that bring people together and showcase the best of our city!

This is a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment.

This position is not considered Essential Personnel under the LRCVB Inclement Weather policy.

Essential Functions

For a complete list of essential job functions, please click

Minimum Qualifications, Additional Requirements and Supervisory Responsibilities

These knowledge, skills, and abilities are usually, although not always, acquired through the completion of two (2) years of college or vocational-technical coursework in Business Administration, Public Administration, or related fields, and two (2) years of administrative experience in the tourism and hospitality industry or related area and one (1) year of computer experience. Equivalent combinations of education and experience will be considered.

ADDITIONAL REQUIREMENTS :

  • Must possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License before employment and maintain licensure for the duration of employment in this position. Must show proof of valid automobile insurance before being approved to drive any LRCVB vehicle.
  • Must be available to work nights, holidays, and weekends as required.

This position may require one or more of the following pre-employment screenings : drug and alcohol screening, or background investigation.

DISCLAIMER :

This document does not create an employment contract, implied or otherwise.

Application Requirements

  • Online applications only
  • Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
  • Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
  • List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
  • All communication regarding application status will be sent to candidates via text message / email address listed on account.
  • You may check your to review all notices sent to the email address associated with your applications.
  • Applicants may check application status for any position by logging into their at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.
  • LRCVB Benefits - Full-Time Employees

    Health Insurance - Cigna - Cost per pay period Base Plan - Emp only : $18.24; Emp Spouse : $271.67, Emp Child(ren) : $178.80; Family : $454.36. Buy-up Plan : Emp only : $43.86; Emp Spouse : $327.65, Emp Child(ren) : $224.48; Family : $530.75. Two (2) plans to choose from : Base Plan (High Deductible); Buy-up Plan (Point of Service)

  • Base Plan : $2,000 deductible (in network), 100% after deductible
  • Buy-up Plan : $1,500 deductible (in network), $35 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays : $15, $35, $60 (Retail Specialty : $100 copay)
  • Effective 1st of the month following 30 days of regular full-time employment
  • Dental Insurance - Emp : $0; Emp & Spouse : $11.45; Emp & Child : $15.99; Family : $30.39 per pay period

  • Delta Dental - $50 deductible except for Preventative Services
  • 0 deductible for Preventative Services
  • Maximum of $1,000 annual benefit per person per calendar year
  • Effective 1st of the month following 30 days of regular full-time employment
  • Vision Insurance - Emp : $4.02; Emp & Spouse : $7.64, Emp & Child : $8.24 and Family : $11.74 per pay period

  • Delta Vision - $0 deductible - co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
  • 150 allowance for frames (once every 24 month frames / 12 month lenses)
  • Or - Contact Lens - $150 allowance for contacts
  • Effective 1st of the month following 30 days of regular full-time employment
  • Life Insurance - LRCVB pays employee premium (dependent life not offered)

  • 2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
  • Effective 1st of the month following 30 days of regular full-time employment
  • Accidental Death and Dismemberment - LRCVB pays employee premium

  • 2 times annual salary rounded to the nearest thousands of coverage
  • Effective 1st of the month following 30 days of regular full-time employment
  • Long Term Disability - LRCVB pays employee premium

  • Effective the first day of the month following 30 days of regular full-time employment.
  • Pension - Automatic enrollment, effective the first day of regular full-time employment

  • Defined Benefits Plan : 4.5% employee contribution / 9% employer contribution
  • Vested after 5 years of service; Normal retirement age is 65.
  • Flexible Spending Account / Health Savings Account -

  • Choose from FSA (with Buy-up Plan), HSA (with Base Plan) or Dependent Care Expenses,
  • FSA - can enroll at Open Enrollment or after one year of service
  • HSA - can enroll during initial enrollment period or at Open Enrollment
  • Deferred Compensation - Arkansas Diamond Plan - employee contribution only, no employer contribution.

    Voluntary Supplement Coverage - AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and / or child(ren).

    Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.

    Paid Time Off (PTO) Leave Policy

    Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover

    0 - 3 years 6.16 160.16 320

    3 -10 years 7.70 200.20 320

    10 - 20 years 8.62 224.12 320

    20 years 10.16 264.16 320

    Short Term Disability (STD) Leave Policy

    Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover

    All 1.85 48.10 1000

    Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours.

    Are you willing to start at $25.24 hourly?

    Do you have at least two (2) years of college coursework in Business Administration, Public Administration, or a related area?

    Do you have at least two (2) years of administrative experience in the tourism and hospitality industry or related area?

    If yes, please explain this experience. (Please ensure this information is included in your work history.) If not applicable, please enter N / A.

    Do you have at least one (1) year of personal computer experience?

    Do you possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License?(Must maintain licensure for the duration of employment in this position.)

    Are you able and willing to work outside of regular working hours including evenings, weekends and holidays?

    How did you find out about this particular position?

  • LRJobs.LittleRock.gov
  • Facebook / Social Media
  • Arkansas Business
  • KARK4 / FOX16 Social Media Live
  • Newspaper (Arkansas Democrat Gazette or El Latino)
  • City Employee
  • Friend or relative who does not work for the City
  • Internet Search Engine (Google, Yahoo, Bing)
  • Career Builder / Indeed
  • Government Jobs
  • Indeed
  • College / University Career Page
  • Career Fair
  • Virtual Job Fair
  • Career Counselor (Military or Goodwill, Workforce)
  • Re-entry Program (Community Programs)
  • Department of Workforce Services
  • Professional Association
  • Other
  • Required Question

    Salary : $1,000 - $3,000

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