What are the responsibilities and job description for the Network Support Analyst position at City of Little Rock?
JOB OBJECTIVE: Join an exciting team where you'll play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a vital part of our team, you'll be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems. You'll work directly with the LRCVB Network Administrator to assist with core network hardware and software installations and upgrades, supporting everything from high-speed Wi-Fi to innovative digital signage and state-of-the-art security monitoring systems. This is your chance to make a real impact while maintaining and optimizing the technology that keeps LRCVB running smoothly!
This is not a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment and is not subject to random drug and/or alcohol testing.
This position is not considered Essential Personnel under the LRCVB Inclement Weather policy.
These knowledge, skills, and abilities are usually, although not always, acquired through the completion of an Associate’s degree in Computer Science, Information Technology, Network Engineering or a related area, and three (3) years of related experience in maintaining network connected devices and systems or related area and three (3) years of experience in the maintenance and repair of voice and data communications (VoIP) networks, two (2) years of experience in IP addressing, TCP/IP, and Windows OS on work stations and servers with protocols for SIP and PRI trunks to include experience in the installation and maintenance of voice and data telecommunications equipment, systems, and servers or related field. Equivalent combinations of education, certification and experience will be considered.
ADDITIONAL REQUIREMENTS:
Must be available to respond to emergency calls outside of normal working hours to include nights, weekends, and holidays, as required. This is a high-reliability position that will require routine monitoring and mitigation tasks for maximum network availability.
This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.
PREFERRED REQUIREMENTS:
Aruba Certified Mobility Professional or Expert (ACMP/X),
Aruba Certified Switching Professional or Expert (ACSP/X),
Aruba Certified Design Professional or Expert (ACDP/X),
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Network Certification from the Computing Technology Industry Association (CompTIA)
Other internationally recognized network certifications.
DISCLAIMER: This document does not create an employment contract, implied or otherwise.
- Online applications only
- Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
- Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
- List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
- All communication regarding application status will be sent to candidates via text message/ email address listed on account.
- You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
- Applicants may check application status for any position by logging into their account at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.
Salary : $56,971
