What are the responsibilities and job description for the Business Support Specialist (City of Littleton Public Works) position at City of Littleton?
JOB
TO APPLYTo view the full posting and submit an application, visit: https://littletongov.wd5.myworkdayjobs.com/en-US/City_of_Littleton_External/job/Business-Support-Specialist--Public-Works-_JR129The City of Littleton Public Works & Utilities Department has an opening for a Business Support Specialist to provide administrative and operational support to the Streets, Grounds and Traffic Divisions, ensuring efficient management of day-to-day business functions. This position involves a combination of data management, reporting, customer service, and coordination across various department activities related to street, grounds and traffic maintenance, repairs, and infrastructure projects. The ideal candidate is intrinsically motivated, adaptable, and enjoys working on a variety of programs and projects. Successful candidates will have an eye for process improvement, possess strong organizational, communication, and problem-solving skills, and understand the importance of compliance and safety in a Public Works environment. The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org. Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, see the 2025 Benefit Guide. The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton. Hiring pay range $25.65 - $28.35 per hour This full-time position is non-exempt per FLSA and is eligible for overtime compensation. Work Schedule: This full-time position will work in person, 40 hours per week, Monday – Friday. Exact schedule may be flexible. Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by 02/16/25. Those who do not apply by this date may or may not be considered.
EXAMPLE OF DUTIES
Administrative Support: Provides a wide range of administrative and office support to the Streets, Grounds and Traffic Divisions, including managing calendars, scheduling meetings, and assisting with correspondence; reports and inquiry for additional information.Customer Service: Serves as a point of contact for internal and external stakeholders, responding to inquiries related to road maintenance, traffic management, and other services provided by each of the Public Works divisions, as well as other city related events/projects. Coordinates requests for snow plowing materials like salt and sand. Performs radio communications with staff throughout the day. Coordinates requests from Littleton Police Communications. Assigns resident and customer issues/requests to appropriate staff members.Data Management: Maintains and updates records related to street and grounds maintenance, snow operations, city-wide events and associated costs; communicates resource needs for each of the city-wide events. Maintains snowplow driver routes and contact information for Streets and Grounds.Reporting and Analysis: Prepares, compiles, and distributes reports on street and road conditions, project statuses, and operational performance. Assists with analyzing data to track departmental goals and objectives. Compiles data and prepares snow reports and snow summary sheets for Director and Streets Operations Manager under their oversight. Budget and Financial Support: Assists with budget preparation, monitors departmental expenses, and processes invoices, purchase orders, and payments for services and supplies. Assists with procurement activities for the divisions, entering contracts/amendments into the Cobblestone contract management software. Processes payments and reimbursements for various programs such as the Community Gardens and Forestry Subsidy Program. Utilizes the Workday enterprise resource planning program to process p-card reconciliations; enter invoices for payment; open purchase orders; and order items from Amazon or other suppliers.Project Coordination: Supports the coordination of road projects, repairs, and work with Engineering Inspectors. Communicates project timelines, budgets, and resource needs with internal teams and contractors. Coordinates the City’s Main Street Banner schedule with staff. Communicates information regarding leaf and tree recycling program.Compliance and Documentation: Provides support to staff that ensure departmental activities comply with regulations, policies, and procedures, including safety standards and environmental regulations. Compiles and submits street sanding report to state (June/July each year) at the direction of the Streets Operations Manager. Monitors and notifies staff members when Commercial Driver’s License/Medical Certifications/Traffic Control Supervisor certifications are up for renewal. Provides updated reports to Human Resources as needed; works with HR to schedule random testing of staff with Commercial Driver’s Licenses. Submits monthly hydrant meter readings to Denver Water.Inventory Management: Helps manage inventory of equipment, personal protective equipment, materials, and supplies, ensuring that necessary resources are available for ongoing projects and operations.Training and Support: Provides administrative support for training sessions, workshops, or meetings held by the department. Maintains personnel files and coordinates onboarding and offboarding of personnel, assigning lockers, personal protective equipment, training on time entry, and other related items. Coordinates safety meetings for department staff with Risk Manager.Other Duties: Performs additional duties as assigned to ensure the successful operation of the department.
SUPPLEMENTAL INFORMATION
Interpersonal skills with the ability to build and maintain effective working relationships; interacts with people in a friendly, open, honest manner; models a commitment to teamwork; demonstrates respect for the opinions of others; and maintains high level of confidentiality.Excellent communication skills, both written and verbal, with ability to express ideas clearly and accurately; responsive; participates in meetings; creates written correspondence and reports that are clear and easy to follow.Strong time management and organizational skills with attention to detail and accuracy.Ability to lead others effectively and gain cooperation without having formal authority.Ability to work independently, set objectives and determine how to proceed.Intermediate to advanced technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to learn and utilize other business and financial software applications.Ability to manage competing priorities and deadlines while maintaining professional demeanor.Basic knowledge of budget management, invoicing, and financial reporting. WORKING ENVIRONMENT & PHYSICAL ACTIVITIES: The essential duties for the position are performed indoors in a standard indoor office/reception area environment. Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance. Equal Employment OpportunityThe City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class. The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org. Drug- and Alcohol-Free WorkplaceThe City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.
TO APPLYTo view the full posting and submit an application, visit: https://littletongov.wd5.myworkdayjobs.com/en-US/City_of_Littleton_External/job/Business-Support-Specialist--Public-Works-_JR129The City of Littleton Public Works & Utilities Department has an opening for a Business Support Specialist to provide administrative and operational support to the Streets, Grounds and Traffic Divisions, ensuring efficient management of day-to-day business functions. This position involves a combination of data management, reporting, customer service, and coordination across various department activities related to street, grounds and traffic maintenance, repairs, and infrastructure projects. The ideal candidate is intrinsically motivated, adaptable, and enjoys working on a variety of programs and projects. Successful candidates will have an eye for process improvement, possess strong organizational, communication, and problem-solving skills, and understand the importance of compliance and safety in a Public Works environment. The City of Littleton is a vibrant community south of Denver and is consistently voted as one of America’s Best Small Cities, and a top place to raise a family. Learn more about everything Littleton has to offer at VisitLittleton.org. Home to a vibrant and historic downtown, and a variety of shopping venues, restaurants, parks and trails, there is a lot to offer to the wonderful people who live and work here. The City of Littleton offers outstanding benefits and perks to our employees. For more information, see the 2025 Benefit Guide. The City of Littleton believes in attracting and retaining the best talent and our strategies include hiring in at market pay and creating career development opportunities. In addition to your application, please submit a cover letter that describes why you are the best candidate for this position with the City of Littleton. Hiring pay range $25.65 - $28.35 per hour This full-time position is non-exempt per FLSA and is eligible for overtime compensation. Work Schedule: This full-time position will work in person, 40 hours per week, Monday – Friday. Exact schedule may be flexible. Application Deadline: Applications will be accepted until finalists are identified or the position is filled, but preference will be given to complete applications received by 02/16/25. Those who do not apply by this date may or may not be considered.
EXAMPLE OF DUTIES
Administrative Support: Provides a wide range of administrative and office support to the Streets, Grounds and Traffic Divisions, including managing calendars, scheduling meetings, and assisting with correspondence; reports and inquiry for additional information.Customer Service: Serves as a point of contact for internal and external stakeholders, responding to inquiries related to road maintenance, traffic management, and other services provided by each of the Public Works divisions, as well as other city related events/projects. Coordinates requests for snow plowing materials like salt and sand. Performs radio communications with staff throughout the day. Coordinates requests from Littleton Police Communications. Assigns resident and customer issues/requests to appropriate staff members.Data Management: Maintains and updates records related to street and grounds maintenance, snow operations, city-wide events and associated costs; communicates resource needs for each of the city-wide events. Maintains snowplow driver routes and contact information for Streets and Grounds.Reporting and Analysis: Prepares, compiles, and distributes reports on street and road conditions, project statuses, and operational performance. Assists with analyzing data to track departmental goals and objectives. Compiles data and prepares snow reports and snow summary sheets for Director and Streets Operations Manager under their oversight. Budget and Financial Support: Assists with budget preparation, monitors departmental expenses, and processes invoices, purchase orders, and payments for services and supplies. Assists with procurement activities for the divisions, entering contracts/amendments into the Cobblestone contract management software. Processes payments and reimbursements for various programs such as the Community Gardens and Forestry Subsidy Program. Utilizes the Workday enterprise resource planning program to process p-card reconciliations; enter invoices for payment; open purchase orders; and order items from Amazon or other suppliers.Project Coordination: Supports the coordination of road projects, repairs, and work with Engineering Inspectors. Communicates project timelines, budgets, and resource needs with internal teams and contractors. Coordinates the City’s Main Street Banner schedule with staff. Communicates information regarding leaf and tree recycling program.Compliance and Documentation: Provides support to staff that ensure departmental activities comply with regulations, policies, and procedures, including safety standards and environmental regulations. Compiles and submits street sanding report to state (June/July each year) at the direction of the Streets Operations Manager. Monitors and notifies staff members when Commercial Driver’s License/Medical Certifications/Traffic Control Supervisor certifications are up for renewal. Provides updated reports to Human Resources as needed; works with HR to schedule random testing of staff with Commercial Driver’s Licenses. Submits monthly hydrant meter readings to Denver Water.Inventory Management: Helps manage inventory of equipment, personal protective equipment, materials, and supplies, ensuring that necessary resources are available for ongoing projects and operations.Training and Support: Provides administrative support for training sessions, workshops, or meetings held by the department. Maintains personnel files and coordinates onboarding and offboarding of personnel, assigning lockers, personal protective equipment, training on time entry, and other related items. Coordinates safety meetings for department staff with Risk Manager.Other Duties: Performs additional duties as assigned to ensure the successful operation of the department.
SUPPLEMENTAL INFORMATION
Interpersonal skills with the ability to build and maintain effective working relationships; interacts with people in a friendly, open, honest manner; models a commitment to teamwork; demonstrates respect for the opinions of others; and maintains high level of confidentiality.Excellent communication skills, both written and verbal, with ability to express ideas clearly and accurately; responsive; participates in meetings; creates written correspondence and reports that are clear and easy to follow.Strong time management and organizational skills with attention to detail and accuracy.Ability to lead others effectively and gain cooperation without having formal authority.Ability to work independently, set objectives and determine how to proceed.Intermediate to advanced technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to learn and utilize other business and financial software applications.Ability to manage competing priorities and deadlines while maintaining professional demeanor.Basic knowledge of budget management, invoicing, and financial reporting. WORKING ENVIRONMENT & PHYSICAL ACTIVITIES: The essential duties for the position are performed indoors in a standard indoor office/reception area environment. Physical activities include the ability to lift, carry, push or pull objects weighing up to 25 pounds with or without assistance. Equal Employment OpportunityThe City of Littleton is an Equal Employment Opportunity employer and intends to provide equal employment opportunities to all employees and job applicants regardless of age, ancestry, color, disability, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status or any other non-job related characteristic, and to hire and retain the best-qualified individuals without regard to any of these factors. This prohibition includes unlawful harassment based on a protected class. The City of Littleton will consider reasonable accommodations throughout the recruitment process and employment. Applicants and employees can request an accommodation by contacting Human Resources at 303-795-3857 or emailing hr@littletongov.org. Drug- and Alcohol-Free WorkplaceThe City of Littleton is committed to the health and safety of all its employees. To ensure a safe and productive work environment the city prohibits the use, sale, dispensation, manufacture, distribution or possession of alcohol, drugs, controlled substances or drug paraphernalia on any city premises or worksites. No employee shall report to work or be at work with alcohol or with any detectable amount of prohibited drugs in the employee's system. A detectable amount refers to the standards generally used in workplace drug & alcohol testing. This prohibition specifically includes marijuana, and decriminalized psychedelics whether used for medical purposes or obtained legally under state law.
Salary : $26 - $28
