Administrative Secretary

*** ALL RESUMES MUST BE ACCOMPANIED BY A CITY OF LIVE OAK JOB APPLICATION. APPLICATIONS CAN BE OBTAINED ON OUR WEBSITE AT https://www.cityofliveoak.org/jobs OR PICKED UP AT CITY HALL AT 101 WHITE AVE SE, LIVE OAK, FL***

POSITION TITLE

Administrative Receptionist

FUNCTIONAL AREA

Administration

PAY RANGE

Minimum: $27,551.89

Maximum:

CLASSIFICATION

Full-Time; Non-Exempt

APPROVED/UPDATED

General Summary

The Administrative Receptionist preforms a variety of customer service and administrative duties, primarily answering the main telephone line for the City, assisting callers and visitors, responding to general inquiries, and providing general clerical support to the Office of the City Manager.

Supervision Received and Exercised

The Administrative Receptionist works under the general supervision of the Executive Assistant to the City Manager. No supervisory duties are assigned to this position.

Essential Duties and Responsibilities

· Answers all incoming calls courteously and professionally.

· Provides exceptional customer service assistance to callers and takes messages and/or transfers callers to the appropriate personnel; maintains main voice mail message, keeping it up to date and distributing after-hour messages as applicable.

· Assists City Hall visitors as they arrive and directs them to the appropriate department or staff accordingly.

· Responds to inquiries from the public and provides information as needed.

· Greets members of the public and visitors and announces them to pertinent staff and/or Council members.

· Orders office supplies for all City departments and tracks shipments.

· Schedules pick-up orders for FedEx, US Postal Service, UPS or other courier service as needed.

· Schedules appointments and performs other administrative tasks, including but not limited to typing and editing correspondence, reports, resolutions, memoranda and other material requiring accuracy and completeness; creating spreadsheets and databases, preparing purchase orders, check requests and budget transfers, etc.

· Performs other related duties as directed by the supervising employee.

Minimum Qualifications

Education and Experience

· A high school diploma or GED.

· A minimum of two years of office experience in receptionist/customer service and secretarial work.

Other Required Competencies

· Exceptional customer service skills and professional phone etiquette.

· Knowledge of modern office practices and procedures.

· Ability to maintain effective working relationships with the general public and co-workers.

· Ability to deal with confidential and sensitive matters.

· Computer abilities including proficiency in Microsoft Outlook, Word and Excel.

· Proficiency in oral and written communications.

· Maintains high ethical and professional standards.

· Exceptional organizational skills and experience.

· Must possess a valid Florida driver’s license.

Working Conditions and Physical Factors

· Work is performed indoors in a typical office environment.

· Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone, electronic mail and personal contact.

· Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to, multiline telephone system, word processor, calculator, copier and facsimile machine, etc.

· No significant standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling.

The minimum requirements may be waived by the City Manager. The City of Live Oak reserves the right to update and/or change this job description at any time. The City of Live Oak is an equal Employment Opportunity employer and Drug-Free Workplace.

Job Type: Full-time

Pay: From $29,775.34 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $27,552 - $29,775