Dispatcher - 911 Communications Officer - Full time City of Livingston MT

City of Livingston, Montana

911 Communications Officer

TO BE CONSIDERED, your submission VIA EMAIL (NOT INDEED) must include the following:

· Fully completed and signed Fillable 911 Communications Application and Release form

· Updated Resume

· Cover Letter expressing your interest in the position

The job posting and fillable forms can be located here: livingstonmontana.org/jobs

Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonmontana.org or City of Livingston, Attn: HR, 220 E. Park St, Livingston, MT 59047

DO NOT APPLY via Indeed.

Job Description:

Do you enjoy serving your community? The City of Livingston, Montana is hiring full-time 911 Communications Officers who will be responsible for performing dispatch duties for first responders throughout Park County, Montana.

Work Location: In person at 414 E. Callender St. Livingston, MT 59047

Job Type: Full-time, year-round

Rate of Pay: $22.64per hour, additional shift differential for all hours worked between 7:00 p.m. until 7:00 a.m.

Shifts: Shifts range from 8-hour to 12-hour shifts depending on schedule. Shifts include days, nights, overnights, weekends, and holidays.

Full-time Benefits Include:

· On-the-job paid training

· State Retirement

· Vacation and sick accrual

· Holiday pay

· Paid parental leave

· Medical, dental, vision, and life insurance

· Flexible Spending Accounts and Health Savings Account

· Employee assistance plan

Qualifications for Success:

· Ability to work well under pressure

· Ability to communicate effectively with callers and emergency responders

· High attention to detail with accuracy

· Strong customer service skills and ability to handle complex customer calls

· Ability to have familiarity with the city of Livingston and Park County geography and locations

· Ability to multitask and work with frequent interruptions

· Must maintain the highest standards of confidentiality and integrity

· Ability to record information including names, numbers, addresses accurately

· Work with multiple computer monitors and various computer programs simultaneously

· Emergency services experience preferred

· This job is performed indoors in a climate controlled environment while sitting and/or standing during entire shift. Using headphone, telephone, foot pedals, computer keyboard, mouse, reading, writing, and speaking.

Education:

· High School Diploma or equivalent.

Requirements:

· Ability to accurately type/keyboard with proper spelling, grammar, and punctuation

· Customer Service – minimum of one year preferred

· In emergency or disaster situations, employees may need to remain on shift if other coverage is not available

· Ability to speak English clearly and verbally communicate at a rapid speech rate under stressful, confusing and/or hectic circumstances

· Ability to work in a team environment and maintain good working relationships with all City and County personnel

· Montana criteria based Emergency Medical Dispatch Certification required within 1 year of hire (employer paid)

· If not already certified, new communications officers are expected to complete Montana Public Safety Communicator Basic Academy within 1 year of hire (employer paid)

· As a condition of hire, the candidates will be required to successfully pass a criminal history and background check

· Additional paid training required include Basic Life Support (BLS)/CPR, Telephone Cardiopulmonary Resuscitation (TCPR) course, FEMA Emergency Management Courses, 100, 200, and 700

· Position requires Criminal Justice Information Network (CJIN) full access within 6 months of hire.

TO BE CONSIDERED, your submission VIA EMAIL (NOT INDEED) must include the following:

· Fully completed and signed Fillable 911 Communications Application and Release form

· Updated Resume

· Cover Letter expressing your interest in the position

The job posting and fillable forms can be located here: livingstonmontana.org/jobs

Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonmontana.org or City of Livingston, Attn: HR, 220 E. Park St, Livingston, MT 59047 DO NOT APPLY via Indeed.

Job Type: Full-time

Pay: From $22.64 per hour

Expected hours: No less than 40 per week

Benefits:

• 457(b)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift
• Overtime
• Rotating shift

Work Location: In person

Salary : $1 - $23